Implementation Engineer
Herndon, VA · On-site
Onflo is the leading AI-powered unified service operations platform purpose-built for K-12 schools and trusted by districts nationwide. Founded in 2002, the company is headquartered in Herndon, USA ...
Onflo
2 jobs near Columbus, OH
Implementation Engineer
Herndon, VA · On-site
Onflo is the leading AI-powered unified service operations platform purpose-built for K-12 schools and trusted by districts nationwide. Founded in 2002, the company is headquartered in Herndon, USA ...
Implementation Engineer
$90K - $110K/yr
Onflo built the platform that fixes that. Our unified service platform brings together customer service, help desk ticketing, call center operations, AI chat, and IT asset management -- purpose-built ...
Implementation Engineer
$90K - $110K/yr
Onflo built the platform that fixes that. Our unified service platform brings together customer service, help desk ticketing, call center operations, AI chat, and IT asset management -- purpose-built ...
Full-time
Posted 27 days ago
Job description
Job Summary:
K12 Insight is a company focused on improving K-12 education through their unified service platform. They are seeking an Implementation Engineer who will own the technical implementation process from kickoff to go-live, ensuring successful integrations and providing hands-on support to district IT teams.
Responsibilities:
• End-to-end implementation lifecycle — kickoff, configuration, integration, training, go-live, and validated handoff
• Hands-on technical work across SSO, SIS/ERP, MDM, and ticketing — partnering directly with district IT departments
• Diagnostic troubleshooting across the platform, integration layer, and client environment — independent, not engineering-dependent
• Training delivery across stakeholder types, from end users to executive sponsors
• A clean, documented handoff that sets up Account Management for renewal and expansion from day one
Qualifications:
Required:
• 3+ years in either: (a) a K-12 district IT role — systems administrator, identity/SSO administrator, SIS administrator, network administrator, IT manager, or IT director — with hands-on accountability for vendor integrations and platform deployments; or (b) client-facing K-12 SaaS implementation, system integration, or solutions delivery, with hands-on technical work — not project coordination.
• Hands-on depth in at least one of: SSO/rostering (Clever, ClassLink, OneRoster); K-12 SIS/ERP (PowerSchool, Infinite Campus, Skyward); K-12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management
• 1+ year working in K-12 technology systems, including hands-on data integrity and quality checking
• Comfortable holding a peer-level technical conversation with a district IT director
• Technically curious — you learn new platforms by getting in and clicking around
• Active Salesforce user and AI tool adopter
Company:
Onflo is the leading AI-powered unified service operations platform purpose-built for K–12 schools and trusted by districts nationwide. Founded in 2002, the company is headquartered in Herndon, USA, with a team of 51-200 employees. The company is currently Growth Stage.
K12 Insight is a company focused on improving K-12 education through their unified service platform. They are seeking an Implementation Engineer who will own the technical implementation process from kickoff to go-live, ensuring successful integrations and providing hands-on support to district IT teams.
Responsibilities:
• End-to-end implementation lifecycle — kickoff, configuration, integration, training, go-live, and validated handoff
• Hands-on technical work across SSO, SIS/ERP, MDM, and ticketing — partnering directly with district IT departments
• Diagnostic troubleshooting across the platform, integration layer, and client environment — independent, not engineering-dependent
• Training delivery across stakeholder types, from end users to executive sponsors
• A clean, documented handoff that sets up Account Management for renewal and expansion from day one
Qualifications:
Required:
• 3+ years in either: (a) a K-12 district IT role — systems administrator, identity/SSO administrator, SIS administrator, network administrator, IT manager, or IT director — with hands-on accountability for vendor integrations and platform deployments; or (b) client-facing K-12 SaaS implementation, system integration, or solutions delivery, with hands-on technical work — not project coordination.
• Hands-on depth in at least one of: SSO/rostering (Clever, ClassLink, OneRoster); K-12 SIS/ERP (PowerSchool, Infinite Campus, Skyward); K-12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management
• 1+ year working in K-12 technology systems, including hands-on data integrity and quality checking
• Comfortable holding a peer-level technical conversation with a district IT director
• Technically curious — you learn new platforms by getting in and clicking around
• Active Salesforce user and AI tool adopter
Company:
Onflo is the leading AI-powered unified service operations platform purpose-built for K–12 schools and trusted by districts nationwide. Founded in 2002, the company is headquartered in Herndon, USA, with a team of 51-200 employees. The company is currently Growth Stage.