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Do workers at OneSupport get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Does OneSupport pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

At OneSupport, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from OneSupport affordable enough for their workers?

Only some people say the health insurance costs are okay.
57% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at OneSupport?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 36% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at OneSupport worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do OneSupport workers get to choose the shifts they work?

Most people get to choose which shifts they work.
87% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for OneSupport workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at OneSupport?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do OneSupport managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at OneSupport spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at OneSupport?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at OneSupport good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at OneSupport feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at OneSupport get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at OneSupport?

Most people feel stressed here.
94% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at OneSupport enjoy their jobs?

Only some people enjoy their job.
58% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at OneSupport recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at OneSupport?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at OneSupport?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think OneSupport’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how OneSupport is doing?

Most people don’t feel well informed about how the company is doing.
76% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

What are the most popular titles at Onesupport?

What are the most popular cities for Onesupport jobs?

What are the most popular states for Onesupport jobs?

Infographic showing various job openings at Onesupport in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

In-Office Technical Support Representative

OneSupport

Round Rock, TX • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

OneSupport rating

6.4

Company rating: 6.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

31st of 72 rated call and contact centers

Job description

Pay: $16.00 per hour

Job description:

About the Opportunity

We are hiring Technical Support Representatives to join a new in-office team in San Marcos, TX. This role is ideal for candidates who enjoy helping others, prefer a structured office environment, and are looking for a steady, full-time position with competitive pay.

This is not a remote or hybrid role — candidates must be able to work on-site daily.

What You’ll Be Doing

  • Assist clients with questions related to their accounts or services
  • Provide clear, professional, and accurate support
  • Follow established procedures and document interactions as required
  • Work as part of a collaborative, fast-paced office team

Specific responsibilities and system training details will be shared during the interview process.

Schedule

  • Monday–Saturday schedule

What We’re Looking For

  • Strong communication and technical support skills
  • Comfortable working full-time in an office environment
  • Ability to learn new systems and processes
  • Reliability, punctuality, and attention to detail
  • Experience in client service, healthcare, insurance, or billing is a plus, but not required at this time

Why Apply

  • $16/hour starting pay
  • Full-time, in-office stability
  • Training provided

Ready to Apply?

If you’re looking for a full-time, in-office opportunity in San Marcos with competitive pay and room to grow, apply today. Qualified candidates will be contacted as details are finalized.

  • Exact hours and start date will be confirmed during interviews

Job Type: Full-time

Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Company Description

We offer unique opportunities in both the customer service and technical support industries.

At OneSupport, every role is a stepping stone to something bigger. Whether you’re starting in customer experience or tech support, we offer full training, real career paths, and opportunities to advance into leadership, training, or specialized tech roles. Build valuable skills, work from home, and grow your career in a company that invests in your future — starting day one.

Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you!

https://onesupport.com/onecx-join/

What OneSupport employees say

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Benefits

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