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The HR Operations Specialist supports the HRIS team by maintaining and documenting core HR processes, policies, and procedures. This role is responsible for delivering reporting and analytics that support compliance and data-driven decision-making, while enhancing operational efficiency and contributing to improved employee experience. The position plays a key role in supporting the organization’s overall success through accurate data management and continuous process improvement.

Responsibilities:

Specific duties include, but are not limited to, the following:

• System Integrity - Support data integrity across HR systems by running audits as requested, correcting associated errors, and ensuring quality controls.
• System Implementation - Participate with HRIS Analyst in HR system implementations, integrations, and enhancement projects, including gathering and organizing requirements for testing, training, and rollout support coordination.
• Process documentation- Maintain and update HRIS process and procedure documentation to ensure consistency, accuracy, and compliance.
• Reporting and analytics- Generate, recurring and ad hoc HR reports (e.g., headcount, turnover, compensation, compliance)
• Compliance- Support adherence to company policies and applicable federal and state employment laws. Assist with audits and maintain required documentation.
• HRIS Policy - Provide guidance to employees on HR policies and procedures as they relate to HRIS operations, escalating complex issues as needed.
• Data analysis- Collect, organize, and analyze HR data to identify trends and deliver actionable insights.
• Collaboration- Partner with HRIS Analyst and HR cross-functional teams to support workforce planning initiatives and continuous process improvements.
• HR systems - Maintain working knowledge of HRIS and related systems. Support data integrity, system accuracy, and effective utilization.
• Process improvement- Contribute to HR initiatives and process enhancements aimed at improving efficiency and the overall employee experience.

Requirements:

• 2-3 years of experience in HRIS and/or HR operations, with a strong emphasis on data analysis and reporting.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Knowledge of HR processes including payroll, benefits, recruiting, performance management, and compliance a plus.
• Proficiency in ADP Workforce Now, required
• Technologically proficient, including Intermediate Excel skills.
• High level of attention to detail and accuracy.
• Excellent problem-solving skills.
• Financial services industry experience is a plus but not required.
• Technologically proficient.
• Ability to manage confidential information with integrity.
• Ability to work in a fast-paced team environment with exceptional customer service skills.
• Exceptional interpersonal, verbal and written communication skills are a must.
• Experience with MS Office Suite software.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.