Salary: $20/hour
NOYES SELF STORAGE
Portland, Maine
Self Storage Assistant Manager
Full-Time | Portland, ME | On-Site
ABOUT US
Noyes Self Storage is a locally owned and operated facility affiliated with Earle W. Noyes & Sons, one of Maines most trusted moving and storage companies. We take pride in offering a clean, secure, and friendly environment for our residential and commercial customers.
POSITION OVERVIEW
We are seeking a dependable, customer-focused Assistant Self Storage Manager to help with day-to-day operations at our facility. You will work alongside a manager to keep the property running smoothly handling rentals, collections, and facility maintenance while delivering outstanding service to every customer who walks through our doors.
SCHEDULE & HOURS
This is a full-time position with the following schedule:
- Monday through Friday regular business hours
- Alternating Saturdays 8:00 AM to 12:00 PM
KEY RESPONSIBILITIES
Sales & Leasing
- Handle phone, in-person, and web inquiries and professionally convert leads into rentals
- Process leases, payment records, and tenant data using storage management software
- Assist customers with retail carton and packing supply purchases
- Coordinate storage solutions for household and commercial projects with Earle W. Noyes & Sons staff
Collections & Compliance
- Understand and consistently enforce facility rules and lease terms
- Overlock delinquent units and manage access until accounts are brought current
- Maintain detailed tenant notes within the management software
Facility & Operations
- Conduct daily walkthroughs to inspect and document facility condition
- Keep the office, storage bays, and restrooms clean and clutter-free
- Ensure sidewalks and entry areas are cleared promptly after snowstorms
- Identify maintenance issues and coordinate with appropriate vendors for repairs
- Open and close the facility daily, confirming the building is secure and unoccupied at close
WHAT WERE LOOKING FOR
- Strong customer service skills with a friendly, professional demeanor
- Ability to learn and navigate storage management software
- Coordinating schedules with at least one other employee
- Self-motivated and capable of working with minimal direct supervision
- Genuine understanding of what sets Noyes Self Storage apart and the ability to communicate that value to prospective customers
WHY JOIN OUR TEAM
- Be part of a well-respected, family-owned Maine business with deep community roots
- Stable, full-time employment with a consistent schedule
- Collaborative team environment support from Earle W. Noyes & Sons staff
- A role where your initiative and ownership genuinely matter
- Full benefits - 401k with company sponsored match, health insurance