ZipRecruiter

Log In

None

44 jobs near Columbus, OH

none

Desktop Support Specialist

Irving, TX · On-site

None. Preferences: Associate's Degree in Business Administration or a related field from an accredited college or university preferred. A+ Certification is a plus

None

Business Quality Leader

Wilmington, DE · On-site

$141 - $221/hr

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for ...

None

Process Engineer

Parkersburg, WV · On-site

$80 - $120/hr

Job Overview Process Engineer - Polymers Operations at Washington Works, Parkersburg, WV. Report to the Polymers Manufacturing Technology Manager. Supports engineering guidance for Operations ...

none

Preschool Teacher

Austin, TX · On-site

$17/hr

Hello there! Would you like to become the newest member of the Habibi's Hutch Team? We are looking for qualified, passionate teachers and substitutes. If you are fun-loving, responsible, and an ...

None

Journeyman Plumber

Phoenix, AZ · On-site

Description: As a Journeyman Plumber at Phoenix Water Solutions , you'll be an essential part of our growing team, providing high-quality plumbing services and solutions for residential and specialty ...

None

Regional Buyer

Deepwater, NJ · On-site

$85.80 - $134.06/hr

Overview The Regional Buyer will serve as the primary procurement execution partner for assigned operating sites, acting as the "voice of the customer" within the Procurement organization. The role ...

None

Specialty Plumber

Phoenix, AZ · On-site

Description: As a Specialty Plumber at Phoenix Water Solutions, you will be responsible for handling complex plumbing diagnostics, installations, repairs, and maintenance that go beyond basic service ...

None

Process Engineer

Louisville, KY · On-site

$97.84 - $152.88/hr

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for ...

None

Associate Chemist

Newark, DE · On-site

$74 - $116/hr

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for ...

none

Preschool Teacher

Austin, TX · On-site

$17/hr

Hello there! Would you like to become the newest member of the Habibi's Hutch Team? We are looking for qualified, passionate teachers and substitutes. If you are fun-loving, responsible, and an ...

None

Operations Manager

New Johnsonville, TN · On-site

$126.07 - $196.98/hr

Operations Manager - New Johnsonville Plant, New Johnsonville, TN Responsibilities * Communicate and execute business objectives, priorities and progress across operations and maintenance. * Develop ...

None

Senior Account Manager, APM Sales

Wilmington, DE · On-site

$141.12 - $220.50/hr

Senior Account Executive, Advanced Performance Materials Sales Team This senior‑level sales leader manages the organization's most strategic, high‑value customer accounts across North America ...

None

Sr. Manager - U.S. Tax Operations

Wilmington, DE · On-site

$158 - $247/hr

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for ...

next page

Showing results 1-20

Desktop Support Specialist

none

Irving, TX • On-site

Other

Posted 7 days ago

Job description

Looking for Jr level Desktop Support Engineer that is looking to grow with an organization.

Someone that will provides exceptional customer service in response to member inquiries through various sources.


Job Summary:

Receives, evaluates, and responds to member inquiries. Handles requests for assistance, complaints, product returns, and special requests via phone, forms and correspondence, e-mail, chat, service tickets, social media, etc. per the established protocols. Gains an understanding of the inquiry and/or service need, responds and resolves, or escalates for solution within the specified protocols established for the Member Care Contact Center. Responsible for following inquiries and requests to resolution. Fulfills orders and resolves issues to achieve member satisfaction.


Job Duties:

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

•

Processes member inquiries to resolution and fulfills orders and related transactions in a consistent and high quality, member focused manner.

•

Prepares reports, logs, and is responsible for participating and incorporating the solutions to member inquiries into the knowledge management system of the Member Care Contact Center.

•

Performs other job-related duties as assigned.

Job Competencies:

Knowledge of: Best practices and methods for providing exemplary customer service; relevant CRM software, systems, and applications; MS Office Suite; conflict resolution.


Minimum Qualifications:

Education Level: High School Diploma or GED equivalency.

Experience: Minimum of 2 years of experience in a customer service role.

Certification/License: None.

Preferences: Associate’s Degree in Business Administration or a related field from an accredited college or university preferred.

A+ Certification is a plus

Apply