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Negoshian's Towing

9 jobs near Columbus, OH

Experienced Dispatcher

Negoshian's Towing

Newton Upper Falls, MA • On-site

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
 
Shifts:
1st shift : 7a-3p
2nd shift: 3p-11p
3rd shift: 11p-7a
All shifts can be Flexible
Responsibilities:
  • Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc. 
  • Dispatch drivers to their destinations efficiently
  • Prioritize calls dispatched to the drivers
  • Knowledge of function and capacity of all equipment dispatched
  • Ability to adapt to change, work under stressful conditions, and a fast paced environment
  • Provide appropriate estimated and time of arrivals
  • Maintain effective working relationships with co-workers and the general public
  • Answering multiple phones lines
  • Ability to defuse a stressful situation
Qualifications:
  • Proven experience in towing dispatching
  • Excellent customer service skills 
  • Strongly skilled in organization and attention to detail
  • Strong multi-tasking ability 
  • Excellent attention to detail
  • Excellent communication skills
  • Basic computer skills