Needham Solutions

Description :

Needham Solutions LLC is currently looking for 2-3 dedicated, diligent, loyal, efficient, motivated, and well-organized Business Development/Sales Specialists. Primarily, the nature of the tasks and obligations performed by the specialists involve the provision of support and management of building customer relationships, constructing product presentations, presenting options to leads/customers, managing and tracking order progress and status updates and approvals, calling on leads, and following up with customers/leads regularly. We need two to three Business Development/Sales Specialists that are professional, customer service-oriented, resourceful, driven, and proactive.

Responsibilities :

The principal duties and responsibilities of a business development/sales specialist are as follows:

1. Acts as a lead for prospecting businesses to gain clients or buyers
2. Responsible for answering the client’s queries through calls, emails, chats, or personal interaction
3. Represents and acts as the company’s representative at business events, such as networking events, fairs, conferences, and trade shows
4. Checks the eligibility of the business opportunities and incorporate them to the sales process
5. Must maintain top-notch client relationships; this is through excellent customer service skills.
6. Keeps in touch with clients of prospectives through emails, calls, meetings, etc.
7. Points out the client’s needs and wants and gives suggestions as to what products or services to avail
8. Conducts periodic market research to seek new business development opportunities
9. Establishes long term and business relationships between clients
10. Writes weekly, monthly, and annual reports to be presented to manager(s)
11. Maintains up to date knowledge about trendy products or services and its corresponding cost(s) to maximize profits while still offering discounts to clients – Needham Solutions does NOT believe in MSRP and always offers at least 10% off
12. Should always maintain client information highly confidential
13. Holds responsible for placing calls to customers/leads - this is essential in order to deliver high sales pitches and provide excellent customer satisfaction
14. Enter and track leads through sales pipeline
15. Assign graphic tasks to internal team as needed for new/reoccurring orders, presentations, marketing events, etc.
16. Create invoices, credit notes, estimates, product presentations, and purchase orders as required for sales orders and to process into production through company’s system/tools
17. Outline, prepare, organize, and update their schedule and work calendar for supervisor
18. Conduct and perform tasks and obligations pertaining to inventory, purchase orders, production, and quality control and management

Other Tasks/Obligations :

Aside from the foregoing list of duties and responsibilities, Needham Solutions LLC expects its business development/sales specialists to perform the following tasks and obligations:

· Contribute in looking for solutions to sales process problems and dilemmas

· Perform regular lead, prospect, and customer updates in system/tools

· Create product presentations and present to clients/leads as needed to gain sales and build relationships

· Request samples as needed to show to clients/potential leads

· Basic sales administration and other specific tasks which are directed by his or her immediate supervisor

Required Skills & Qualifications :

The business development/sales specialist must possess the following skills:

1. Strong customer service and organizational skills

2. High-proficiency in using documentation-related, order management, customer relationship management, inventory tracking, and other software tools and programs

3. Outstanding communication and collaboration skills

4. Excellent writing and organizational skills

5. Professional demeanour and mannerisms

6. Has comprehensive knowledge pertaining to research and market analysis approaches and systems as it relates to growing the sales and client relationships for the company

Benefits/Position Offers :

1. In depth training on the promotional products industry and its various systems.

2. Flexible schedule, full-time OR part-time!

3. Uncapped earning potential – the more you sell the more you make

4. Above industry standard commission pay with additional bonus opportunities

5. Paid training - paid out on first commission check from reps first sale

6. Remote to start, then in-office (April/May 2022) so that you can grab promo samples as needed for in person meetings (travel to client or meet at Needham Solutions Office).

7. In-depth training/professional development opportunities

8. A positive work environment where we care about our clients, the quality of our products and services, and most importantly our employees/contractors

*MUST RESIDE WITHIN THE LANSING/MASON, MI AREA - FLEXIBLE SCHEDULE (mostly during business hours, some nights and weekend may be required for events), PT or FT - Commission based sales, the more effort you put into it, the more you make, no commission caps!!!