Ncontracts

WHO WE ARE

Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.

At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.

THE ROLE

We are hiring a Regulatory Compliance Domain Expert with practitioner experience in the financial institutions and banking world. This person will join our AI Operations Group, led by our Director of Regulatory Intelligence, and will help ensure that Ncontracts' AI-enabled products are built on accurate, well-researched regulatory content.

This is an opportunity to future-proof your compliance career by learning how to use AI tools to create, refine, and validate regulatory content and information at scale. We are prioritizing candidates who have worked directly in compliance; experience in risk management and/or vendor risk management is a strong plus.

At Ncontracts, we embed domain experts inside our product and technology functions to make sure our AI-enabled products are the most accurate and useful tools available to compliance and risk professionals in financial services. You will join a group of Regulatory and Risk experts working to make that happen.

YOU WILL Build the Regulatory Content that Powers Our AI Tools

• Build and structure regulatory content, organized and labeled in a way that trains and grounds Ncontracts' AI products, so the AI has accurate, well-sourced material to draw from
• Write and refine the prompts and instructions that guide how our AI tools interpret and respond to regulatory questions
• Conduct deep regulatory research that goes well beyond a general search: pulling and reading the actual Federal Register text, dense regulations and their preambles/commentary, and understanding how legal opinion letters and other regulator guidance can shift a regulation's interpretation and risk profile

Validate and Improve AI Accuracy

• Review and sample AI-generated compliance content for accuracy, applying a sharp eye for detail to catch hallucinations or subtle misstatements before they reach customers
• Apply compliance testing skills, including issue identification and determining appropriate sample sizes, to structure how AI outputs are reviewed and validated
• Review customer feedback on AI outputs and use it to identify patterns, correct errors, and improve content and prompting over time
• Serve as a backup resource to help answer customer questions and escalations regarding AI-generated outputs

Create Content and Contribute to Thought Leadership

• Participate in regulatory content creation and thought leadership initiatives that support Ncontracts' position as a compliance intelligence leader
• Use excellent research and writing skills to explain how regulations, laws, and guidance work, in language that is clear and highly accurate
• Collaborate cross-functionally with Product, Development, and other Content Intelligence team members on AI quality initiatives

YOU BRING (QUALIFICATIONS)

• Ideal team player (humble, hungry, smart, and kind)
• Compliance practitioner experience at a financial institution, consulting firm, law firm, or regulatory agency, with hands-on experience researching and applying banking regulations
• Deep understanding of banking regulations and practices
• Genuine regulatory research experience: comfortable spending significant time in dense regulatory text, Federal Register lookups, agency commentary, and interpretive guidance, not just searching for a summary online
• Experience with compliance testing, including identifying issues and determining sample sizes
• Excellent attention to detail, with the ability to spot inaccuracies or AI hallucinations in written content
• Highly developed research and writing skills, with the ability to write clear, highly accurate language; training in legal writing is preferred, as it directly supports strong prompt-crafting
• Comfort and enthusiasm for using AI tools to create efficiencies in regulatory content development

BONUS POINTS (PREFERRED QUALIFICATIONS)

• Experience in risk management
• Experience in vendor risk management
• Formal training in legal writing
• Professional certification in compliance-related topics (CRCM, CAMS, NCCO, CUCO, CMCP, etc.)
• Prior exposure to AI prompt engineering or AI dataset development
• Track record of thought leadership (publications, speaking engagements, industry recognition)

WE OFFER ALL FULL-TIME TEAM MEMBERS:

• A fun, fast-paced work environment
• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
• 11 paid holidays
• Community and social events to keep you connected and engaged
• Mental Health Benefits
• Medical, Dental and Vision insurance
• Company-paid Group Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account & Health Savings Account
• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
• Pet Insurance
• 401 (k) with company match with eligibility on Day 1 of employment
• 2 Paid Volunteer Time Off Days
• And much more!

*Part-Time, Temporary, Contractor, and Intern positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs.

AAP/EEO Statement

Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.