NEP GROUP

NEP GROUP

20 jobs near Columbus, OH

NEP Group, Inc. is a leading provider of technology solutions for live production and events. The IP Support Engineer role involves providing 24/7 engineering support for mobile broadcast units and ...

Carpenter

Pittsburgh, PA · On-site

$21 - $28.75/hr

Purpose NEP Group is seeking a general carpenter for a wide range of construction and repair projects at NEP's Systems Integration location located in Harmar, PA. Essential Duties/Responsibilities

$60K - $82K/yr

NEP Norway er en del av NEP Group en global leder innen kringkasting og medietjenester. Vi leverer tekniske produksjonslsninger til de strste mediehusene, nasjonale og internasjonale ...

Carpenter

Pittsburgh, PA · On-site

$21 - $28.75/hr

Purpose NEP Group is seeking a general carpenter for a wide range of construction and repair projects at NEP's Systems Integration location located in Harmar, PA. Essential Duties/Responsibilities

NEP Norway er en del av NEP Group en global leder innen kringkasting og medietjenester. Vi leverer tekniske produksjonslsninger til de strste mediehusene, nasjonale og internasjonale ...

Carpenter

Pittsburgh, PA

$21 - $28.75/hr

Purpose NEP Group is seeking a general carpenter for a wide range of construction and repair projects at NEP's Systems Integration location located in Harmar, PA. Essential Duties/Responsibilities

Solutions Architect

Pittsburgh, PA · On-site

$61.25 - $80.50/hr

NEP Group is a world leader in live and broadcast production services, supporting premier events across sports, entertainment, and live events. Our teams design and deliver cutting-edge technical ...

Carpenter

Pittsburgh, PA

$21 - $28.75/hr

Purpose NEP Group is seeking a general carpenter for a wide range of construction and repair projects at NEP's Systems Integration location located in Harmar, PA. Essential Duties/Responsibilities

Solutions Architect

Pittsburgh, PA

$61.25 - $80.50/hr

NEP Group is a world leader in live and broadcast production services, supporting premier events across sports, entertainment, and live events. Our teams design and deliver cutting-edge technical ...

Solutions Architect

Pittsburgh, PA · On-site

$61.25 - $80.50/hr

NEP Group is a world leader in live and broadcast production services, supporting premier events across sports, entertainment, and live events. Our teams design and deliver cutting-edge technical ...

Solutions Architect

Dallas, TX

$62.25 - $82.25/hr

NEP Group is a world leader in live and broadcast production services, supporting premier events across sports, entertainment, and live events. Our teams design and deliver cutting-edge technical ...

Temporary Laborer

Pittsburgh, PA · On-site

$16 - $19.75/hr

Use NEP forklifts to move gear and supplies throughout the shop. * Preform daily forklift inspections and maintain clear and accurate logs on such inspections. * Assist with NEP barcoding practices ...

NEP Norway er en del av NEP Group en global leder innen kringkasting og medietjenester. Vi leverer tekniske produksjonslsninger til de strste mediehusene, nasjonale og internasjonale ...

IP Support Engineer

NEP Group, Inc.

Pittsburgh, PA • On-site

Full-time

Re-posted 5 hours ago


NEP Group rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

37th of 75 rated media


Job description

Job Summary:
NEP Group, Inc. is a leading provider of technology solutions for live production and events. The IP Support Engineer role involves providing 24/7 engineering support for mobile broadcast units and systems, collaborating with teams to implement and troubleshoot IP video solutions.
Responsibilities:
• Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems
• Collaborate with cross-functional teams to design, support and implement SMPTE-2110 and production systems in line w/ NEP engineering standards and best practices.
• Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video switchers, audio gear, intercoms, EVS networks, and other networked broadcast gear
• Assist on-site engineering teams with show support as needed, this includes, but is not limited to configuring and troubleshooting equipment, building and modifying router layouts, integrating third party and client provided gear
• Travel, as needed, to shows and large events to provide on-site engineering support.
• Interfacing with internal and external vendors to provide detailed reports and reproduction steps of software bugs and issues. This would include gathering data, interpreting the data sets and presenting the findings in a clear and concise manner to facilitate issue resolution.
• Participate in continuous learning and education to remain current on best practices and help train other broadcast engineers in IP video best practices and troubleshooting methodologies.
Qualifications:
Required:
• Technical or Associates degree in Computer Science or Electronics desired, however a combination of education and experience will be considered.
• In depth knowledge of layer 2 and 3 switching, TCP/IP protocols, and multicast protocols
• Excellent communication, problem solving and analytical skills.
• Demonstrates ability to multi-task several priorities and possess solid time management skills.
• Technical support background
• Must be willing and able to travel as necessary.
• Linux and Windows proficient
• Ability to learn and adapt to new technologies and solutions quickly
• Ability to work shift work, including weekends, as required within the team to ensure operational support requirements are covered.
• Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values
Preferred:
• Cisco or Arista certification desired
• Experience with JavaScript, Python, or other programming language is a plus
• Prior experience with SMPTE-2110 and broadcast television industry preferred
Company:
NEP Group is the world’s most trusted media services and live events partner in live sports and entertainment. Founded in 1984, the company is headquartered in Pittsburgh, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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