Middleground

13 Middleground Jobs Hiring Near You

Job Duties: 1. Answering all phone calls coming into the Middleground office 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team 3. General IT office ...

Job Duties: 1. Answering all phone calls coming into the Middleground office 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team 3. General IT office ...

Help Desk Technician

Westchester, IL · On-site

$19.75 - $26.75/hr

Middleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. We're ...

IT Support On-Site Technician

Westchester, IL · On-site

$21.25 - $29.25/hr

Middleground, established in 2009, is a growing IT Managed Service Provider located in Westchester (20 minutes to the Chicago Loop and most suburbs) is seeking a Field Support Technician to join our ...

We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal ...

We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal ...

We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal ...

Middleground Jobs Information

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Infographic showing various job openings at Middleground in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

IT Help Desk - L1 Chicago

Middleground

Chicago, IL • On-site

Full-time

Posted 3 days ago


Job description

Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! 
If you like  a fun work environment, a good culture, and great teammates, we want to hear from you!

Job Duties:

1. Answering all phone calls coming into the Middleground office

2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team

3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours.

4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products

5. Physical hardware build outs and configurations.

6. Internal ticketing system usage, administration, and management for all issues

7. Assist in providing excellent customer service to all Middleground customers

8. Contribute to the growth and improvement of all internal and external systems

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