Merlin Solutions

60 jobs near Columbus, OH

$26.89 - $28.81/hr

Ability to stay calm, professional, and solution-oriented under pressure * Food safety certification (or ability to obtain within 30 days) Benefits of Joining Merlin Entertainments! Merlin Magic Pass:

Merlin Group is a network of companies that invests in, enables, and scales technology companies with disruptive cyber solutions. Founded in , the company is headquartered in Tysons, VA, US, , with a ...

The SAP EAM Technical Lead is responsible for the technical architecture, development, and implementation of SAP Enterprise Asset Management (EAM) solutions. This role supervises technical teams ...

AI Security Architect

Plano, TX · On-site

$62.50 - $80.75/hr

AI Security Architect Location: Plano, TX (Mon to Fri Onsite) Duration: Long Term Expected responsibilities shall include but are not limited to: * Conduct Agentic AI Threat Modeling * Assess the ...

$26.89 - $28.81/hr

Ability to stay calm, professional, and solution-oriented under pressure * Food safety certification (or ability to obtain within 30 days) Benefits Benefits of Joining Merlin Entertainments! Merlin ...

AI Engineer

San Francisco, CA · On-site

$134.90K - $162K/yr

We recently launched Merlin AI, the first VBC AI assistant that allows users to interact with ... You strive for technically sound solutions that enhance user workflows, demonstrating a talent for ...

AI Engineer

San Francisco, CA · On-site

$134.90K - $162K/yr

We recently launched Merlin AI, the first VBC AI assistant that allows users to interact with ... You strive for technically sound solutions that enhance user workflows, demonstrating a talent for ...

AI Engineer

San Francisco, CA · On-site

$134.90K - $162K/yr

We recently launched Merlin AI, the first VBC AI assistant that allows users to interact with ... You strive for technically sound solutions that enhance user workflows, demonstrating a talent for ...

Showing results 21-40

Food and Beverage Guest Experience Supervisor

Food and Beverage Guest Experience Supervisor

Merlin Entertainments

$26.89 - $28.81/hr

Full-time

Retirement

Posted 15 days ago


Merlin Entertainments rating

6.3

Company rating: 6.3 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

25th of 47 rated entertainment


Job description

What you'll bring to the team

At Madame Tussauds Hollywood, we don’t just create moments—we create celebrity-worthy experiences.

We’re looking for a Food & Beverage Guest Experience Supervisor who can lead with confidence, thrive in a fast-paced environment, and deliver standout service that matches the energy of Hollywood itself.

If you’re someone who stays cool under pressure, leads from the front, and knows how to turn busy shifts into seamless experiences, this role is for you.


About the Role

As a Supervisor, you’ll take center stage in leading daily food & beverage operations—ensuring smooth service, supporting your team, and delivering exceptional guest experiences.

You’ll spend the majority of your time as Manager on Duty, owning the floor, guiding your team, and making real-time decisions that keep everything running like a well-produced show.

What you’ll be doing
  • Lead daily food & beverage operations to ensure smooth, efficient service
  • Act as Manager on Duty, overseeing up to 80% of your shift
  • Manage staffing, breaks, and shift coverage to support business needs
  • Oversee service flow between front and back of house
  • Maintain high standards of cleanliness, food safety, and compliance
  • Handle guest concerns with professionalism and urgency
  • Train, coach, and develop team members to deliver exceptional service
  • Lead pre-shift briefings to align the team on priorities and goals
  • Support inventory management, cost control, and sales-driving initiatives
  • Oversee cash handling, reporting, and end-of-shift procedures
  • Create a positive, energetic, and accountable team culture
What we’re looking for
  • Minimum 2 years of food & beverage or restaurant leadership experience
  • Strong leadership and communication skills
  • Proven ability to manage high-volume service environments
  • Experience with POS systems and inventory/sales tracking
  • A guest-first mindset with a passion for hospitality
  • Ability to stay calm, professional, and solution-oriented under pressure
  • Food safety certification (or ability to obtain within 30 days)

Benefits of Joining Merlin Entertainments!


Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!


Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments!


Compensation between USD $26.89/Hr.-USD $28.81/Hr.

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