Mazda's Plus

Automotive Service Advisor | $91K-$100K+ | Mon-Fri

Mazda's Plus
Location: Modesto, CA
Schedule: Monday-Friday | 7:30 AM-5:00 PM
Pay Rate: $25/hour + approximately 3% of Gross Profit
Earning Potential: $91,000-$100,000+ annually

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Mazda's Plus

At Mazda's Plus, we believe great auto repair starts with trust, quality workmanship, and genuine customer care. Proudly serving drivers throughout Modesto and surrounding communities, our family-owned shop has built a reputation for dependable automotive service backed by decades of experience. Celebrating more than 30 years of trusted service, we remain committed to helping customers drive with confidence every day.

Key Responsibilities

• Manage customer intake, repair-order write-ups, and front-counter workflow with minimal supervision.
• Review technician findings and Digital Vehicle Inspections (DVIs) and clearly communicate repair, maintenance, and safety recommendations.
• Build estimates and confidently present recommended services to customers.
• Follow up on declined and recommended work and communicate with customers by phone, text, and email.
• Order parts, monitor expected delivery times, and help ensure technicians have the correct parts before repairs begin.
• Coordinate workflow for approximately three technicians and communicate priorities, approvals, and changes.
• Keep repair orders moving efficiently while properly managing cores and other parts-related items.
• Use Tekmetric and customer communication and follow-up technology to strengthen customer relationships, sales, and workflow.

Qualifications

• 3+ years of Automotive Service Advisor experience required.
• Strong automotive repair and maintenance knowledge.
• Independent repair shop experience strongly preferred.
• Ability to understand Digital Vehicle Inspection findings and confidently explain recommendations to customers.
• Proven ability to present and sell recommended automotive repair and maintenance work.
• Experience ordering parts, coordinating shop workflow, and managing multiple repair orders and priorities.
• Strong phone and customer communication skills with the ability to work independently and use modern shop management and communication technology.

Compensation & Benefits

• $25/hour base pay plus approximately 3% of Gross Profit.
• Projected annual earning potential of $91,000-$100,000+
• $15 incentive for each 5-star customer review.
• $450/month employer contribution toward health insurance.
• Dental insurance.
• Vision insurance.
• Paid sick days.
• Paid time off.
• Uniforms provided.
• Employee pricing on parts for the employee and immediate family vehicles.
• Friday team lunches and stocked refrigerator with snacks and beverages.
• Birthday and work anniversary recognition!

Why Work Here?

Mazda's Plus is a technology-forward independent repair shop with a loyal existing customer base and active marketing supporting new opportunities. Advisors have access to Tekmetric, Digital Vehicle Inspections, two-way customer texting, Steer, AutoOps, custom shop dashboards, customer retention programs, and digital follow-up tools. The workstation includes a sit/stand desk and dual monitors, and extended-warranty calls are handled by an outside service so the advisor can focus on customers and shop workflow.

Apply today if you have proven Automotive Service Advisor experience and are ready to take ownership of a busy front counter at Mazda's Plus. You can also connect with Promotive about this opportunity.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants with criminal histories will be considered in a manner consistent with the California Fair Chance Act. Applicants do not need to disclose criminal history or participate in a background check before a conditional offer, except where an applicable legal exception permits otherwise.