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Position Information Position Title Program Manager-AMP Status Full Time Job Summary This position ... Work in close cooperation with the Project Director and project staff to provide management ...

Time Management amp; Organizational Skills * Change Management amp; Process Adaptation * Continuous Improvement Mindset * Quality, Safety, and Compliance Focus What We Offer * Stadler US employee ...

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CBO Director of Denial Management & Follow-Up

MedSrv

Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Director, Denial Management amp; Follow-Up
Department: Revenue Cycle / Central Business Office
Reports To: Executive Director, CBO Revenue Cycle
Location: MedSrv Remote
Status: Full-Time / Exempt
Position Summary:
The Director of Denial Management amp; Follow-Up is a senior leadership role responsible for overseeing the strategic direction, operational execution, and performance optimization of denial management and accounts receivable follow-up functions. This position is instrumental in driving revenue integrity, reducing avoidable denials, and ensuring timely and accurate reimbursement from payers.
Key Responsibilities:
Leadership amp; Strategy:
  • Develop and execute initiatives to reduce denial rates, improve claim resolution timelines, and maximize reimbursement.
  • Collaborate with clinical, coding, billing, and compliance teams to ensure accurate documentation and clean claim submission.
  • Lead the response to payer audits and appeals, ensuring timely, compliant, and effective resolution.
  • Serve as a key liaison with payer representatives to resolve systemic issues and negotiate favorable outcomes.
  • Establish and monitor performance metrics, including denial trends, days in AR, cash collections, and net revenue impact.
Process Improvement amp; Compliance
  • Ensure compliance with federal, state, and payer-specific billing and reimbursement regulations.
  • Drive continuous improvement through process redesign, automation, and adoption of advanced analytics tools.
  • Collaborate with compliance and audit teams to ensure adherence to HIPAA and other regulatory standards.
Team Leadership amp; Development:
  • Recruit, mentor, and develop high-performing teams, fostering a culture of accountability, collaboration, and excellence.
  • Supervise AR managers and staff; provide coaching, training, and performance evaluations.
  • Foster a culture of accountability, collaboration, and professional growth.
Qualifications:
  • Bachelor’s degree in healthcare administration, Business Administration, Finance, or a related field is required or job-related experience.
  • Equivalent combination of education and experience may be considered.
Skills amp; Competencies:
  • Knowledge of Medicare, Medicaid, and commercial payer policies and reimbursement structures.
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership abilities
  • Proficiency in data analysis and reporting tools