Macomb County Auto Home & Life

Job description:

Join a President’s Elite-ranked insurance agency for 10 years and running. We manage a large, established business book and seek a dependable, client-focused Customer Service Representative to join our high-performing team. Possibly work remotely for the right candidate.

**AAA/ Meemic current experience bonus $1000** (after 90days)

Key Responsibilities:

• Assist clients with policy changes, billing questions, and general inquiries
• Sell and bind new policies
• Accurately process endorsements, payments, and documentation
• Deliver prompt, professional, and friendly customer service
• Build and maintain strong client relationships
• Work closely with agents and internal staff to ensure smooth day-to-day operations

Why Join Us

• Stable, well-established agency with long-term clients
• Supportive, team-oriented environment
• Opportunity to grow within the insurance industry
• Multiple carriers and products to offer customers

What We’re Looking For

• Detail-oriented, organized, and dependable
• Strong communication and customer service skills
• Comfortable handling multiple tasks in a fast-paced environment
• Insurance experience is a plus but not required. We’re happy to train the right person.

Job Types: Full-time, Contract

Benefits:

• Health insurance
• Paid time off
• Tuition reimbursement

License/Certification:

• Property & Casualty License (Required)

Work Location: In person