Job Summary:
MSL is on a mission to enhance client influence and impact, and they are seeking a Product Manager to focus on deploying and governing AI agents across the agency. The role involves operationalizing systems and governance structures to integrate AI within PR workflows, ensuring effective use of AI technologies and frameworks.
Responsibilities:
• Drive and support the product management layer and systems management of MSL’s agentic ecosystem, mapping agents to communications workflows across earned media, creative content, strategy and account management.
• Build and maintain governance frameworks that define how agents are deployed with monitored, updated, and retired -responsible AI in practice – you own the best practice playbook and internal approvals & submissions.
• Steward MSL’s AI knowledge base: prompt libraries, staging files, proper taxonomy and use case documentation, keeping our Ai operating components organized so teams can actually use them and extract value.
• Contribute to enablement and onboarding infrastructure so adoption scales beyond early adopters.
• Stay close to the external AI product landscape, what’s shipping at startups, what’s emerging in agentic frameworks, what’s relevant for communications and happening across the competitive landscape.
Qualifications:
Required:
• 4+ years in product management, agentic systems, or AI operations-you have deployed, tested and shipped AI solutions.
• Deep familiarity with LLM-based tools including Microsoft Copilot and Anthropic’s Claude.
• You embrace change with scenario planning and have the ability to be calm, flexible and adaptable under pressure.
• Comfortable mapping technology to human workflows - you’ve sat in the room with the operators and translated what the tool does into how people actually work.
Company:
MSL is the most powerful influence engine for brands, companies and leaders. Founded in 2009, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.