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Infographic showing various job openings at Mps Staff in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Office Specialist, Maintenance & Operations

MPLS

Minneapolis, MN • On-site

Other

Posted 5 days ago

Job description

Office Specialist, Maintenance & Operations

Under general supervision, performs experienced office support and technical specialist functions; maintains and researches computer databases, files and records; provides information and assistance to MPS staff and clients, using knowledge of the operations and policies of the work group and the MPS.

Essential Functions:

  • Maintain computer database and files; enter data; research electronic and paper files, records, and documents; review and update statistical information, reports and technical documents; collect and compile statistical data; develop and create technical and operational reports; reports discrepancies.
  • Perform administrative support duties and technical specialist functions for assigned work group within scope of authority and training, and in compliance with MPS policies and quality standards.
  • Perform bookkeeping and accounting functions; collect special fees and payments; maintain accounts for budget, payroll, timekeeping, purchasing, transportation, enrollment, attendance, registration, records requests, and special program functions.
  • Assist work group with MPS administrative support functions and data entry; explain MPS rules, policies and procedures; work independently, and make appropriate decisions based on experience.
  • Exercise initiative in performing technical assignments and resolving problems; apply judgment and knowledge of the operations of the work group to resolve problems and make work process decisions; refer matters requiring policy interpretation to supervisor for resolution.
  • Complete and coordinate special projects, program assignments, and research functions.
  • Access MPS files, and locate information for clients, staff, local agencies and others as authorized.
  • Prepare and distribute correspondence, information packets and other communications.
  • Provide customer service, information and assistance to MPS staff, visitors and others having business with MPS.
  • Assist with training and cross-training of MPS staff.

Knowledge of:

  • Applicable policies, procedures and regulations covering specific areas of assignment.
  • Specialized MPS and state agency software applications and network operating environments.
  • Customer service principles, protocols and methods.
  • Business and personal computers, including spreadsheet, word processing, and database software applications.
  • Principles of record keeping and records management.
  • Professional standards for business correspondence, writing, spelling and grammar.
  • Prior knowledge of MPS organization, operations, policies and procedures preferred.

Education: High School Diploma or GED equivalent AND three years of office administration and computer experience, preferably with MPS.

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