1 job near Columbus, OH
Rochester, NY · On-site
$50K - $60K/yr
Lucidity Networks takes pride in supporting its employees and customers. Lucidity has been in business for 6 years and is continuing to grow. Benefits Annual Base Salary Based on Experience Paid Time ...
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Rochester, NY · On-site
$50K - $60K/yr
Lucidity Networks takes pride in supporting its employees and customers. Lucidity has been in business for 6 years and is continuing to grow. Benefits Annual Base Salary Based on Experience Paid Time ...
$50K - $60K/yr
Full-time
Medical, Dental, Retirement, PTO
Posted 3 days ago
The System Technician will provide proactive management and maintenance for our customers managed network infrastructure. The ideal candidate will have top-notch technical skills and experience, a professional manner, and excellent communication skills. Prior IT support experience, including the use of remote monitoring and management software is preferred.
Lucidity is a Managed Service Provider supporting small to mid-size businesses in the Greater Rochester area and surrounding communities. Lucidity Networks takes pride in supporting its employees and customers. Lucidity has been in business for 6 years and is continuing to grow.
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Health Insurance
Disability Insurance
Parental Leave
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Provide day-to-day support, administration, troubleshooting and repair of the customers computers.
Perform daily monitoring of the network environment.
Installs, test and maintains necessary desktop hardware and software, including peripherals, desktops, and wiring.
Performs desktop troubleshooting to isolate and diagnose common desktop problems.
Perform high-level technical analysis to identify and resolve PC / Network related problems and performance issues.
Interface with users, external vendors, and customers as necessary.
Work with and assist engineers as needed
Prepares and maintains documentation of desktop configurations and inventory.
Plan and undertake scheduled maintenance upgrades.
Evaluate technologies and make recommendations for improvement.
Bachelor's degree in information technology, computer science or equivalent related computer experience may substitute for degree.
3-5 years of experience supporting and administering a networked computer environment.
Strong technical and problem-solving skills
Proven success working independently with little to no supervision
Experience with Microsoft Outlook, Excel, Word, PowerPoint
Must have effective written and verbal communication skills required.
Ability to multi-task, organize, plan, and prioritize work.