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Lowell

Lowell

4 jobs near Columbus, OH

Lowell

Senior Data Analyst - Remediation

Leeds, NY · Hybrid

$81K - $102K/yr

Experience of Lowell systems or similar environments would be highly beneficial * Good understanding of regulatory requirements , including experience drafting or signing off communications such as ...

Lowell

Call Centre Representative

Leeds, NY · On-site

$15 - $19/hr

We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity ...

Lowell

Call Centre Solutions Associate

Leeds, NY · Hybrid

We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud ...

Senior Data Analyst - Remediation

Senior Data Analyst - Remediation

Lowell

Leeds, NY • Hybrid

$81K - $102K/yr

Full-time

Medical

Posted 4 days ago

Job description

SummaryJob Description

Senior Data Analyst - Remediation

Location:Thorpe Park, Leeds,Hybridworking.


Join us as a Senior Data Analyst (Remediation) and play a key role in delivering and improving our remediation processes, ensuring customers are treated fairly and issues are resolved accurately and efficiently. You'll analyse customer data to identify trends and potential issues, design and enhance processes, and lead remediation initiatives from insight through to resolution. Working closely with teams across the business, you'll build strong stakeholder relationships, provide expert analysis, and help drive continuous improvement while maintaining strong governance and control standards. This is a highly autonomous role with real impact, offering the opportunity to shape how we identify and resolve customer issues at scale.

What we are looking for:

  • Strong SQL skills are essential, with the ability to extract, manipulate and analyse large datasets

  • Experience of Lowell systems or similar environments would be highly beneficial

  • Good understanding of regulatory requirements, including experience drafting or signing off communications such as letters

  • Ability to work closely with external partners, to support remediation activity

  • Understanding of remediation principles, including involvement in incident reviews and governance forums

  • Strong stakeholder management skills, with the ability to influence and drive actions across teams

Ifyou'reexcited about this role butdon'tmeet every requirement -don'tworry, still apply. Your unique perspective could be just whatwe'relooking for.

Whatyou'llget:

  • A discretionary annual bonusto reward your impact

  • 3% flexiblebenefitsthat you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.

  • Hybrid workingfor the best of both worlds-collaboration and focus.

  • Free onsite parking, saving you time and money.

  • Recharge and refreshopportunitieswith 28 days of holiday plus public holidays, and theoptionto buy up to five more-giving you more time for what matters most.

  • Peace of mindwith life assurance that supports your loved ones, no matter what.

  • A culture that celebrates you and supports your wellbeing-with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiativesoffered throughout the year to help you stay balanced,resilientand feeling your best.

  • Encouragement to be your authentic self at workby joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.

So, who are we?

We'reon a mission to make credit work better for all.

We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.

According to The Sunday Times,we'reone of the best places to work in the UK, (we'reproud to be on their 'Best Places to Work' list for thethird-yearrunning). Why? Because of the people who work here. Warm, welcoming, and super-talented.It'sour people that make us great.

We celebrate and share success, learn from failure, embrace change, and savour challenge.

Join us and from day oneyou'llhave a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell,you'llbe making a difference to the lives of millions of people going through tough times.

Ready to join us?

At Lowell,we'recommitted to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.

We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability -ifyou'repassionate about making credit work better for everyone,we'dlove to hearfrom you. Our strength lies in our people, andwe'reproud to build inclusive teams supported by benefits that help everyone succeed.

Apply today and help shape fairer outcomes for our customers through data.

If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.

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