Life Navigators

Life Navigators is looking to hire a Guardianship Program Coordinator to join our dedicated team. Life Navigators mission is to improve the quality of life for individuals with developmental and related disabilities, their families and the greater Milwaukee community through information, education and life planning programs.

Our Guardianship Program Coordinators have a caseload of 35-40 individuals, ages 18 and up, in Milwaukee County and the surrounding area. The Guardianship Program Coordinator provides informed substitute decision-making for the individuals on their caseload related to social supports, medical care, and placement. Our team of Guardianship Program Coordinators advocate for the individuals we serve to ensure their independence, needs, desires and rights, and personal choices are balanced with the individuals best interest.

Bachelor’s Degree in social work or related field required. Minimum of two years' experience in serving individuals with disabilities. Strong written and verbal communication skills; ability to promote programs and services a must. Conversational Spanish skills are strongly desired. Personal transportation and insurance required.

Life Navigators is a small but mighty agency that works with kids and individuals with disabilities to ensure they are living safe, happy, and healthy lives in our amazing community. At Life Navigators, we believe our employees should lead balanced lives, and we offer employees the flexibility to do so through hybrid work. Our team is supportive and encouraging of each other. Employees, board members, and our partners are committed to giving individuals with varying abilities the opportunity to live lives that have purpose and meaning. Together, we are impacting over 4,300 kids, adults, and families each year and are motivated to continue to do so.

PRIMARY RESPONSIBILITIES:

1.     Provide direct support, intervention, advocacy, and technical assistance services to individuals with disabilities, in need of legal guardianship of the person, services.  Provide consistent oversight of services addressing health, physical, emotional, financial needs, and resolving crisis issues that impact each consumer's health, safety, and well-being. Provide ongoing support and advocacy to each consumer.

2.     Make decisions regarding the health, safety, and well-being of the consumers served.  Coordinate services with consumers’ network and care team to develop a service plan that reflects person-centered planning in the least restrictive environment.

3.     Create a network of support and cooperation between families, professionals, and community agencies involved in the well-being of each consumer served.

4.     Complete required monthly visits and completion of timely documentation and reporting. Report any unusual findings to a supervisor and the consumers’ care team.

5.     Continually reevaluate consumers’ well-being to identify additional needs (functional and environmental) that are not addressed in their current care plan.

6.     Coordinate with Disabilities Services Division, Adult Protective Services, Division on Aging, My Choice Wisconsin, and other authorities when consumer situations warrant. Work with the legal system and attend court hearings to advocate for consumer’s needs and complete required reporting and documentation.

7.     Maintain accurate information and documentation, including conducting assessments and preparing reports, correspondence, and program documentation for Life Navigators purposes and for funding sources with emphasis on timely documentation.

8.     Document all actions taken and time spent on behalf of each consumer in the program database. Ensure safe and confidential handling of consumer documentation, reviewing documents for completion prior to filing and timely reporting.

9.  Provide information, education, and assistance services to individuals, families, and the community.

10.  Develop, organize, and conduct public information, education, and outreach presentations for consumers with developmental disabilities, families, and professionals to increase the community’s knowledge of developmental disabilities and services.

11.  Administer policies and procedures effectively and performs related duties as required or delegated by supervisor.

QUALIFICATIONS:

1.     Bachelor’s degree in social work or related field.  Master’s degree preferred.

2.     Excellent written and oral communication skills with the ability to communicate key information clearly and in a timely manner.

3.     Strong group facilitation skills and the ability to conduct outreach activities and program development.

4.     Minimum of two year’s experience in serving individuals with disabilities.

5.     Excellent computer skills, including knowledge of Microsoft Office Suite.

6.     Strong organizational skills with the ability to multitask, prioritize, plan, and work collaboratively with an array of stakeholders including consumers, families, service providers, and funding sources.

7.     A valid Wisconsin Driver's license, vehicle, and automobile insurance that meets agency policy.

We have been named a "2026 Best Places to Work" by the Milwaukee Business Journal! We are honored to rank among the best in the area for the eighth year in a row.

Life Navigators is a small but mighty agency that works with kids and individuals with disabilities to ensure they are living safe, happy, and healthy lives in our amazing community. At Life Navigators, we believe our employees should lead balanced lives, and we offer employees the flexibility to do so through hybrid work. Our team is supportive and encouraging of each other. Employees, board members, and our partners are committed to giving individuals with varying abilities the opportunity to live lives that have purpose and meaning. Together, we are impacting over 4,800 kids, adults, and families each year and are motivated to continue to do so.

Life Navigators is not only committed to the individuals we serve but committed to offering the best to our staff with a comprehensive benefits package. Life Navigators covers 70% of health, dental, and vision insurance and covers 100% of life insurance and short and long-term disability insurance, flex spending account, along with a 403b that Life Navigators will match after one year of employment. Employees receive a generous paid time off benefits package, which begins on day one of work, including 8 paid holidays, vacation time, anniversary day off, sick time, and compensatory time. Tuition reimbursement of up to $2,000/year and mileage reimbursement.

Our most popular perk remains the ability to work remotely or in the office. This hybrid environment allows our team to collaborate, meet the needs of their families and allows them to choose the environment they feel allows them to work their best. Our office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. After initial training, employees have the flexibility to adjust those hours as needed.

Life Navigators offers frequent employee enrichment activities such as catered lunches, staff outings, and appreciation events. An occasional dog(s) in the office from time to time is a nice perk, too.

Life Navigators is an Equal Opportunity Affirmative Action Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws.