Labine & Associates

5 jobs near Columbus, OH

Associate degree in Information Technology or an equivalent combination of education and experience. * 6+ years of desktop support experience * Strong knowledge of Microsoft Windows operating systems ...

New

Technical Support Analyst (Help Desk & Systems Support) Join a Growing Team Supporting Critical Business Technology Our client is seeking a motivated and customer-focused Technical Support Analyst to ...

New

Process Controls Engineer

Baltimore, MD · On-site

$83K - $107K/yr

Process Controls Engineer Location: Baltimore, MD Are you a problem-solver who thrives at the intersection of automation, data, and manufacturing? Join this team in Baltimore and play a key role in ...

New

Desktop Support

LaBine & Associates

San Francisco, CA • On-site

Other

Posted 2 days ago

New


Job description

Key Responsibilities:
  • Deskside and remote technical support for company users.
  • Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting established service level agreements (SLAs).
  • Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related peripherals.
  • Install, image, configure, deploy, and maintain Windows workstations while installing approved software and performing routine maintenance.
  • Support software applications.
  • Set up and support new employee workstation.
  • Maintain accurate documentation of incidents, assets, and resolutions.

Qualifications:
  • Associate degree in Information Technology or an equivalent combination of education and experience.
  • 6+ years of desktop support experience
  • Strong knowledge of Microsoft Windows operating systems and Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.