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LS Tractor

LS Tractor

6 jobs near Columbus, OH

LS TRACTOR USA LLC

Manager Logistics

Rocky Mount, NC · On-site

LS Tractor is expanding our NC Team! We need talented people to join our Battleboro, NC Team! Such as: Career Opportunity Job Title: Logistics Manager Department: Production & Logistics Supervisor:

LS TRACTOR USA LLC

Manager Logistics

Rocky Mount, NC · On-site

LS Tractor is expanding our NC Team! We need talented people to join our Battleboro, NC Team! Such as: Career Opportunity Job Title: Logistics Manager Department: Production & Logistics Supervisor:

Parts Customer Service Specialist

Parts Customer Service Specialist

LS Tractor USA

Rocky Mount, NC • On-site

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

LS Tractor rating

2.9

Company rating: 2.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

421st of 421 rated machine equipment manufacturers

Job description

Job Title: Parts Customer Service Specialist
Department: Parts Warehouse
Supervisor: Assistant Parts Manager
Location: Rocky Mount Parts Warehouse
Pay Type: Hourly Position
Hiring Range: DOQ
8- Hour Shift, Monday - Friday
Position Summary
This position will be responsible for assisting dealers, business managers, field service reps and other employees with questions and orders for replacement parts. Regular contact by telephone and email with Dealers and Business managers is required.
Position Duties and Responsibilities
  • Handle telephone inquiries about parts availability and orders.
  • Assisting customers to find correct parts for replacement or repair of equipment.
  • Entering orders into SAP and assist with the Parts Ordering system.
  • Assist with inventory.
  • Schedule LTL shipments with carriers.
  • Create required documentation for shipments to Canada.
  • Complete other duties assigned.
  • Backup for Billing and receiving customer specialist duties.
Minimum Requirements:
  • High School Diploma or equivalent, and documented work experience working in an office or phone-based customer service center environment.
  • The ability to communicate effectively, by telephone or email, with dealers, business managers and coworkers to answer questions and resolve problems.
  • Experience handling telephone inquiries from customers is required.
  • Experience using automated systems to find inventory items, part lookup (i.e. auto or tractor parts experience)
  • Basic knowledge of mechanical components and concepts is needed.
  • Medium computer literacy using Excel, Word and Outlook. SAP experience is preferred, but not required.
LS Tractor offers a competitive compensation package that includes:
Competitive Base Pay and Bonus Pay
Health Insurance - coverage starts on day one, employee coverage paid 100% by LS Tractor, dependent coverage premium 50% paid by LS Tractor
After 90-days - Company paid
  • Short-term Disability
  • Long Term Disability
  • Basic Life Insurance
After 90-days Optional Coverage
  • Dental
  • Vision
  • Accident Insurance
  • Optional Life Insurance
  • Cancer Insurance

Paid Vacation and Personal Days
11 Paid Holidays
401k with Company match after 1 year

What LS Tractor employees say

Pay

Hours and flexibility

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