Kula Shave Ice

We are seeking a friendly, energetic, and customer-oriented individual to join our team as a Shave Ice Barista at Kula Shave Ice Hilo. You will play a vital role in ensuring our customers have an enjoyable experience while visiting our establishment. If you have a passion for providing exceptional service, a positive attitude, and enjoy working in a fun and fast-paced environment, then this is the perfect opportunity for you.

Responsibilities:

• Greet and welcome customers with a warm and friendly demeanor.
• Take customer orders accurately and efficiently, ensuring attention to detail.
• Prepare and serve handcrafted shave ice treats, incorporating our signature flavors and toppings.
• Maintain a clean and organized workspace, ensuring adherence to health and safety guidelines.
• Assist with cleaning duties, including wiping down tables, counters, and equipment.
• Stock inventory and ensure all necessary supplies are available to meet customer demands.
• Provide recommendations and suggestions to customers based on their preferences.
• Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
• Process customer payments using a cash register or point-of-sale system.
• Maintain knowledge of the menu, including ingredients, flavor options, and pricing.
• Collaborate with team members to ensure smooth operations and efficient service.
• Adhere to company policies, procedures, and guidelines at all times.
• Embrace a positive work environment and contribute to a cohesive team atmosphere.

Requirements:

• Previous customer service experience is preferred.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced environment while maintaining a calm and friendly demeanor.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Basic math skills for handling cash transactions.
• Flexibility to work weekends and holidays.
• Must be available to work 20-35 hours per week.

Benefits:

• Competitive pay based on experience and performance.
• Fun and vibrant work environment.
• Opportunity to learn about and create handcrafted shave ice treats.
• Development and growth opportunities within the company.

If you are passionate about providing excellent customer service, enjoy working in a fun environment, and want to be part of a team that creates delightful experiences for our customers, we would love to hear from you. Apply now and join the Kula Shave Ice Hilo family!

Benefits

• We offer many great benefits, including free early access to your pay through Homebase.

We are looking forward to hearing from you.

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