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Kennicott Brothers
Kennicott Brothers

11 Kennicott Brothers Jobs Hiring Near You

KENNICOTT BROS CO

Customer Service

GA · On-site

$15.75 - $21.50/hr

Join our team of Employee Owners at Kennicott Brothers Co., a wholesale floral distributor located in Chicago. Do you enjoy working in a fast-paced environment, having interaction with customers, and ...

New

KENNICOTT BROS CO

Customer Service

Atlanta, GA

$15.75 - $21.50/hr

Join our team of Employee Owners at Kennicott Brothers Co., a wholesale floral distributor located in Chicago. Do you enjoy working in a fast-paced environment, having interaction with customers, and ...

New

KENNICOTT BROS CO

FLORAL MERCHANDISER

Alsip, IL · On-site

$17 - $18/hr

We are looking for a Floral Merchandiser to manage and merchandise floral displays for Kennicott Brothers. You will be responsible for ensuring the floral departments in our partner-retail chains are ...

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Infographic showing various job openings at Kennicott Brothers in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% Physical, and 14% Remote job distribution.

Customer Service Representative

Kennicott Brothers

Dayton, OH • On-site

$16 - $20/hr

Other

Re-posted 18 days ago

Job description

Customer Service Representative

Dayton - Dayton, OH 45404

Overview

Salary Range $16.00 - $20.00 Hourly Position Type Full Time Job Shift Day

Description

Job Description: We are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers. This role is critical for managing relationships, ensuring their satisfaction, and fostering positive experiences. The ideal candidate will excel in a fast-paced, transactional environment, displaying a commitment to service excellence and effective problem-solving skills.

Key Responsibilities:

  • Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently.
  • Handle customer service inquiries providing accurate information and solutions to problems.
  • Sales Support and Transaction Processing: Assist customers with transactions, orders, and purchases, ensuring a smooth and satisfactory experience.
  • Supporting the customer experience in partnership with the branch as needed.
  • Capture potential quantity discount upsell opportunities during customer interactions.
  • Customer Relationship Management: Build and maintain positive relationships with customers, ensuring repeat business and customer loyalty.
  • Solicit and record customer feedback, sharing insights with the sales and product teams to improve services and offerings.
  • Record Keeping and Administration: Maintain accurate and up-to-date customer records in the Customer Relationship Management system. Prepare and manage documentation related to customer accounts and transactions.
Qualifications

Requirements:

  • Proven experience in customer service, sales, or a related field.
  • Strong communication and interpersonal skills.
  • Commitment to delivering high levels of customer service and satisfaction.
  • Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
  • Experience in Customer Relationship Management systems, Point of Sale systems, and Microsoft Office Suite a plus.
  • High school diploma or equivalent.
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About Kennicott Brothers

Sourced by ZipRecruiter

Kennicott is a leading importer and distributor of fresh flowers, plants, and floral design materials. Our expertise lies in sourcing and delivering a wide range of top-quality floral products to local florists, event planners, and major retailers nationwide. While our roots run deep in the Chicago area, we now cater to our customers through 15 wholesale floral distribution centers across the Midwest, Southeast, and East Coast. As a wholly employee-owned company for more than two decades, we are a sizable organization dedicated to preserving the close-knit, family-like culture that paved the way for our success over 140 years ago. This is how hundreds of farmers, suppliers, and partners perceive us every day: as an industry leader, setting high standards in floral excellence, exceptional customer service, and unwavering commitment to ethical business practices.

Industry

Florists

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1881

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