KEEN

Job Summary:
KEEN is a values-led, independently owned brand from Portland, Oregon, focused on creating original and versatile products. The Product Manager of AI Tools + Experiences is responsible for leading strategy, delivery, and collaboration for AI-powered solutions that empower teams to work smarter and more creatively.
Responsibilities:
• Partners with cross-functional teams (SMEs, Data/ML, Security, Vendors) to transform successful pilots into scalable enterprise solutions.
• Manages thoughtful rollouts of enterprise AI tools (e.g., ChatGPT Enterprise and function-specific assistants) with strong onboarding, training, and communications.
• Partners with P&C to co-design learning experiences, including prompt libraries, workflow templates, and other training and education materials.
• Operates KEEN’s AI governance process—conduct risk assessments, oversee usage policies, and apply human-in-the-loop controls.
• Chairs the AI Tools Review Huddle with IT, Info-sec, Legal and P&C to evaluate new tools and monitor compliance.
• Champions and evolves the Responsible Use of AI @ KEEN guidelines, ensuring alignment with our sustainability and social values.
• Stays current with emerging AI technologies, pricing models, and best practices—continuously refreshing KEEN’s roadmap to balance innovation and responsibility.
• Define and track adoption, efficiency, and satisfaction metrics; publish a quarterly AI Impact Report.
• Leads the vision and roadmap for KEEN’s internal AI tools and experiences, balancing usability, governance, and measurable impact.
• Translates AI concepts into practical business solutions and product requirements that drive value across teams.
• Builds and maintains a portfolio of AI pilot programs across functions— establish goals, success metrics, and clear scale/sunset criteria.
Qualifications:
Required:
• Bachelor's Degree in relevant field such as Computer Science, Data Science, Artificial Intelligence, Information Systems, Business Analytics, or a related discipline required.
• Minimum five (5) years in Product or Program Management, preferably managing enterprise productivity or AI-driven tools.
• Strong understanding of AI capabilities, responsible AI practices, and emerging trends in enterprise AI adoption.
• Skilled in leading cross-functional initiatives and navigating change management at scale.
• Strategic thinker who balances big-picture vision with strong execution and attention to detail.
• Collaborative communicator with a structured, outcome-driven mindset; strong facilitation and stakeholder management skills.
• Entrepreneurial and adaptable approach to change.
Company:
KEEN is a values led, outdoor footwear brand with a mission to responsibly create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, the company is headquartered in Portland, USA, with a team of 201-500 employees. The company is currently Growth Stage.