Jollibee Support Center

Job Summary

The Franchise Salesand Development Manager is responsible for driving the strategic growth of thebrand through the recruitment, onboarding, and support of qualified franchisepartners. This role combines franchise sales expertise with operational insightto ensure sustainable expansion, brand consistency, and franchisee success,particularly within the fast-paced Quick Service Restaurant (QSR) industry.

ESSENTIALFUNCTIONS

SPECIFICKEY RESULT AREA (KRA):

1. Franchise Sales & Recruitment

• Develop and execute strategicfranchise sales plans to achieve aggressive growth targets.
• Identify, qualify, and engageprospective franchisees through lead generation, networking, digital campaigns,and broker partnerships.
• Present the brand's valueproposition and operational expectations to potential franchisees.
• Guide candidates through the fullfranchise discovery process, including application, due diligence, and contractexecution.
• Collaborate with legal teams toensure franchise agreements comply with regulatory and brand standards.

2. Franchise Development & Support

• Coordinate support for franchiseeswith site selection, site approval, and store build-out processes.
• Coordinate onboarding, training, andpre-opening support in collaboration with concerned departments.
• Promote multi-unit ownership andassist high-performing franchisees in scaling their operations.

3. Strategic Planning & Reporting

• Maintain accurate records offranchise sales pipelines, territory development, and performance metrics usingCustomer Relationship Management (CRM) tools.
• Prepare and present regular reportson franchise growth, revenue impact, and strategic opportunities to FranchisingDepartment head.
• Stay informed on industry trends,competitive activity, and consumer behavior to inform strategic decisions.

JobSpecifications

Education:

• Bachelor'sdegree in business, Marketing, Hospitality, or a related field, MBA preferred.

Experience:

• At least 5 years of experience in franchise sales and development, preferably within the QSR or food service industry [experience in franchising, licensing, sales business development experience involving complex negotiations with business owners/C-suite executive level a MUST]. Real Estate experience a plus.
• Proven track record experience in franchise recruitment and territory development
• Proficient in Customer Relationship Management (CRM) platforms and Microsoft Office Suite,orany equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been achieved.

Travelrequirements: 75%

Competencies andCapabilities

• Strategic sales andmarket planning
• Franchiserelationship and stakeholder management
• Operational andfinancial acumen
• Brand stewardshipand compliance
• Sales business development
• Adaptability andproblem-solving
• Strong understandingof franchise models, legal frameworks, and operational best practices.

• Franchise licensing

Leadership Brand (Inspire Joy) Dimensions

• Driving Superior Performance
• Win through People
• Learning from different views
• Make a Difference
• Establish Trust

• Customer Focus
• Speed with Excellence
• Humility to listen and learn
• Spirit of Family and Fun
• Integrity