JobTarget Demo

10 jobs near Columbus, OH

Customer Support Specialist

Stamford, CT ยท On-site

$19.25 - $25.75/hr

JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and ...

Customer Support Specialist

Stamford, CT ยท On-site

$19.25 - $25.75/hr

JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and ...

Test Unnleash JazzHR

Boston, MA ยท On-site

$55K - $75K/yr

JobTarget is a leading provider of recruitment marketing, media services, and OFCCP compliance solutions. Our mission is to empower employers with technology and solutions that drive better hiring ...

Equine Afficianado

New York, NY ยท On-site

$62K - $78K/yr

Equine Aficionado - Specialist in Equestrian Excellence About the Role: We are seeking a highly knowledgeable, experienced, and deeply passionate individual to join our team as an Equine Aficionado.

BLT is looking for a Business Analyst to join our team. The Business Analyst will facilitate and manage projects by serving as the liaison for users and developers. This role is responsible for ...

JT Tester is looking for a Product Manager to join our team in our Brooklyn office. The Product Manager manages the successful development and implementation of the product from beginning to end.

QA Tester

Monroe, CT ยท On-site

Caregiver Position Tester is looking for a Caregiver to join our team. The Caregiver is responsible for the physical care and emotional support of our clients who may no longer be able to take care ...

JT is looking for an Account Manager to join our team in our Stamford office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the ...

QAWORKS is looking for an Account Manager to join our team in our office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the ...

Customer Support Specialist

JobTarget - Demo

Stamford, CT โ€ข On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 29 days ago


Key responsibilities

  • Answer incoming calls and emails to address customer questions, requests, and issues.

  • Advise customers on how to successfully leverage the product or service based on their unique needs.

  • Record customer interactions in the internal system for cross-functional awareness and relationship development.


Job description

JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:
  • Bachelor's degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system

About JobTarget:
JobTarget is a Recruiting organization dedicated to On-Boarding the best talent.
Our employees enjoy a work culture that promotes inclusion and risk-taking.
JobTarget benefits include Health Benefits, Dental, Paid leave, and vision.
Employees can also expect casual dress code. 1 in-office meeting a month.