Jessie Liu Collection

Company Description

Jessie Liu Collection is a fashion brand focused on modern, versatile designs that blend style with everyday functionality. The company emphasizes high-quality materials, attention to detail, and a thoughtful customer experience across retail and online channels. Team members collaborate closely to support design, production, sales, and operations in a fast-paced environment. Working at Jessie Liu Collection offers opportunities to contribute to a growing brand and to learn various aspects of the fashion business.

Position Summary

The Account & Administrative Assistant plays a key role in supporting our wholesale operations, inventory management, customer service, and sales administration. This position requires someone who enjoys working with numbers, managing multiple priorities, and providing outstanding service to both wholesale and retail customers.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced fashion environment.

Key Responsibilities

Wholesale & Sale Support

·     Process wholesale orders accurately and efficiently.

·     Enter and maintain customer, product, and order information.

·     Follow up with wholesale customers regarding order status, shipping schedules, payments, and delivery updates.

·     Coordinate with internal teams and factories to ensure timely order fulfillment.

·     Prepare invoices, packing lists, and other sales documentation.

·     Support retail and wholesale sales activities during market weeks, trade shows, and seasonal launches.

·     Assist in maintaining customer accounts and sales records.

Inventory Management

·     Monitor inventory levels and maintain accurate inventory records.

·     Assist with inventory reconciliation and stock adjustments.

·     Coordinate incoming and outgoing shipments.

·     Help manage sample inventory and warehouse organization.

·     Generate inventory reports as needed.

Customer Service

·     Respond professionally to customer inquiries via phone and email.

·     Resolve order issues promptly and effectively.

·     Maintain excellent relationships with wholesale accounts and retail customers.

·     Provide exceptional customer service while representing the Jessie Liu Collection brand.

Qualifications

·     Previous experience in administrative support, account coordination, customer service, or sales support.

·     Retail or wholesale fashion industry experience is highly preferred.

·     Strong organizational skills with excellent attention to detail.

·     Excellent written and verbal communication skills.

·     Ability to prioritize multiple tasks and meet deadlines.

·     Positive attitude with strong problem-solving abilities.

·     Proficiency in Microsoft Office (Excel, Word, Outlook).

·     Experience with inventory management systems or ERP software is a plus.

Preferred Skills

·     Fashion, apparel, or wholesale industry experience.

·     Understanding of order processing and inventory management.

·     Comfortable working with data and reports.

·     Strong customer relationship skills.

·     Self-motivated and able to work independently as well as part of a team.

• High school diploma or equivalent required; post-secondary education in business, administration, or a related field is beneficial.

What We're Looking For

We’re looking for someone who is dependable, organized, and passionate about helping a growing fashion brand succeed. This role is ideal for someone who enjoys wearing multiple hats and wants the opportunity to grow with the company.

Schedule

·     Full-Time or Part-Time available

·     Flexible schedule depending on business needs

Benefits

·     Competitive compensation (based on experience)

·     Flexible full-time or part-time opportunities

·     Growth opportunities within a growing fashion brand

·     Employee merchandise discount

·     Collaborative and creative work environment

How to Apply: Please submit your resume along with a brief introduction telling us why you’d be a great fit for Jessie Liu Collection to info@jessieliucollection.com