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Infographic showing various job openings at Jb in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% Physical, and 20% Hybrid job distribution.

JB Hawks Customer Service Representative

JB Hawks

Jacksonville, IL • On-site

$15.50/hr

Part-time

Retirement

Posted 4 days ago

Job description

Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars.

As a Customer Service Representative, you will:

  • Greet and assist customers with friendly, instant service

  • Operate the point-of-sale system accurately

  • Help customers with product questions and purchases

  • Stock shelves and maintain store cleanliness

  • Take ownership of creating a safe, professional, and welcoming environment

What We Offer

  • Competitive pay with annual raises

  • Team Member bonus program

  • 401(k) with company match

  • Paid training and growth opportunities

  • Leadership and management skills training

  • Employee discount

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Discount • Selection • Service – That’s how we roll!

Job Type: Part-time
Work Location: In person

Apply