Jamf Software

Job Duties

This is a hybrid position available to individuals residing in the Minneapolis,MN and Eau Claire,WI metro areas. While the role is primarily hybrid, you may be asked to work occasionally from the Jamf office or a local collaborative workspace alongside other Jamf team members for key events or important in-person engagements. Please note that we are only able to consider applicants who are currently based in the Minneapolis,MN and Eau Claire,WI metro areas. #LI-Hybrid

What you can expect to do in this role:

Own and manage a portfolio of high-touch, high-value, enterprise accounts, ensuring that customers achieve their desired business outcomes through proactive engagement.

Partner with customers and executive stakeholders to understand critical goals, challenges, and key performance indicators.

Partner cross-departmentally to advocate and act as the voice of the customer internally.

Drive adoption and retention efforts by working closely with customers to identify success metrics and build strategic plans aligned with their business goals.

Foster trusted relationships with key decision makers by delivering expert recommendations on best practices, workflows, and technical solutions.

Establish and manage Centers of Excellence within customer organizations, fostering collaboration across multiple stakeholder groups to ensure alignment and drive enterprise-wide success.

Lead recurring business reviews with customer stakeholders and executives to track progress against their goals, discuss future vision planning, and highlight additional opportunities for growth and value.

Leverage in-depth knowledge of the Apple ecosystem and Jamf’s solutions to guide customers on optimal deployment and adoption strategies to maximize their value and ensure successful outcomes. Analyze customer health metrics and implement risk mitigation strategies to help retain and grow a book of business, ensuring continued engagement and investment into Jamf.

Promote growth opportunities by identifying and facilitating upsell or expansion conversations within your accounts, in collaboration and alignment with your account sales representatives. Demonstrate relentless commitment as a customer advocate by promoting customer needs/issues cross-departmentally Drive engagement with customer stakeholders to track and record progress on their goals and value metrics

Demonstrate relentless commitment as a customer advocate by promoting customer needs/issues cross-departmentally

Drive engagement with customer stakeholders to track and record progress on their goals and value metrics

What we are looking for:

5+ years of experience managing enterprise-level accounts with a focus on driving customer success and delivering outcomes (Required)

1+ years of experience with Apple products in a professional setting (Preferred)

Ability to communicate effectively with both technical and nontechnical stakeholders (Required)

Proven success in managing and mitigating risk within a customer portfolio to ensure retention and growth (Preferred)

Experience working with executive stakeholders (Preferred)

Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce) (preferred)

Collaborative team mentality with proven ability to execute across cross-functional teams

Strong attention to detail and ability to speak to value and ROI

Ability to multi-task and prioritize duties

Ability to engage with and establish trust and rapport with all levels of customers and employees

How we help you reach your best potential:

Named a 2025 Best Companies to Work For by U.S. News

Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

Named one of Forbes Most Trusted Companies in 2024

Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf

We set achievable targets, help each other out, and share best practices across the team.

You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world

Minimum Education Required

No education requirement found.

Minimum Experience Required

5+ years of experience managing enterprise-level accounts with a focus on driving customer success and delivering outcomes.

Shift

First (Day)

Number of Openings

1

Compensation

$65,200.00 - $149,360.00 / Annually

Postal Code

55402

Place of Work

On-site

Requisition ID

6007454004

Job Benefits

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Application Link

https://talentwire.org/CQLxiB