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J&J Ventures

J&J Ventures

60 jobs near Columbus, OH

J&J Ventures

Service Host

Wells, NV · On-site

$11.75 - $16/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Service Host

Fernley, NV · On-site

$14.75 - $20/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Bartend

Carlin, NV · On-site

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Service Host

Las Vegas, NV · On-site

$13.50 - $18.25/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Service Host

Winnemucca, NV · On-site

$14.50/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Bartend

Winnemucca, NV · On-site

$14.50/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Count Room Specialist (NE)

Omaha, NE · On-site

Description Job summary The mission of the Count Room Specialist is to accurately maintain records of all transactions in and out of the office. The Count Room Specialist oversees making daily ...

J&J Ventures

Clerk, Slot Auditor

Las Vegas, NV · On-site

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Technician, Slot Route

Las Vegas, NV · On-site

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

PBX Operator/Dispatch

Reno, NV · On-site

$17/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Service Host

Elko, NV · On-site

$13.50 - $18.25/hr

Description Summary: Responsible for providing high quality guest service to guests and assisting guests in the gaming area. Essential Functions and Responsibilities: • Ensure that all guests are ...

J&J Ventures

Bartender-Love's Pilot-Carlin

Carlin, NV · On-site

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Service Host

Reno, NV · On-site

$12/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

Slot Route Technician

Reno, NV · On-site

Description Summary: Program and install gaming management systems and related equipment. Responsible for the installation, repair, and maintenance of various gaming devices and related equipment.

J&J Ventures

Manager, Assistant Taverns

Lovelock, NV · On-site

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

J&J Ventures

PBX Operator/Dispatch

Las Vegas, NV · On-site

Description Summary: Responsible for answering calls, dispatching Slot Technicians, and maintaining the Dispatch computer program application. Essential Functions and Responsibilities: • Provide ...

J&J Ventures

Technician, Slot Route

Las Vegas, NV · On-site

$18/hr

Description Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation ...

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Showing results 21-40

Service Host- Sign on and Retention Bonus eligible

J&J Ventures

Winnemucca, NV • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description
Golden Route Operations has been the lead Slot Route Company to partner with in Nevada. GRO provides our employees with a supportive and dynamic work environment where innovation, collaboration, and integrity drive our success. Together we aim to deliver exceptional service and exceed the expectations of our clients and customers. We provide eligible employees with a comprehensive benefits package including health, dental and vision insurance, life and disability insurance, paid time off, and a 401(k) retirement plan.
Summary:
The Service Host is responsible for providing high quality guest service to guests and assisting guests in the gaming area.
Essential Functions and Responsibilities:
  • Ensure that all guests are greeted and feel welcome as they enter the store and are given responsive and courteous service at all times.
  • Remain up to date with monthly marketing promotions.
  • Ensure that all cash drawers and safes are counted properly and all cash is accounted for before each shift.
  • Follow the Company's "Line of Sight" standard in all stores.
  • Maintain a comprehensive understanding of the Company's rewards program and inform guests of all benefits associated with the rewards program.
  • Navigate and use the GMS system.
  • Inform Supervisor of all gaming machine maintenance issues
  • Follow Company comp policy for all snacks and beverages.
  • Maintain a positive attitude toward work and interfaces with guests in a congenial and polite manner.
  • Address stressful situations with guests, business contacts and third parties with dignity and politeness.
  • Maintain a complete understanding and adhere to the Company's policies, procedures, standards, specifications, guidelines and training programs.
  • Arrive to work on time and use the proper clock in procedures.
  • Maintain a professional, neat and well-groomed appearance by following the uniform standard guidelines.
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
  • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
  • Perform other duties as assigned.

Qualifications:
  • Previous experience in a customer service industry.
  • Knowledge of basic math skills and ability to handle currency and coin.
  • Experience working professionally with other department personnel, co-workers and management.
  • Proven experience providing high level of guest service.
  • Pleasant personality, team-oriented, and enjoys working with and assisting people.
  • Basic computer skills.
  • At least 21 years of age.
  • High school diploma or equivalent preferred.
  • Ability to apply common sense reasoning to variety of situations.
  • Obtain and maintain all work cards as required by the company.
  • Verify right to work in the United States.

Work Cards:
NV Gaming
Physical Requirements:
Occasionally lift and/or carry up to 20 lbs. at floor, knee, and/or waist levels.
Frequently bend, reach, twist, squat, kneel, sit, stand, and walk.
Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity.
Work Environment Potential Conditions:
Indoor
Smoky and noisy

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