Intercom

Intercom

46 jobs near Columbus, OH

Senior Embedded Linux Engineer

San Mateo, CA

$141K - $185K/yr

Intercom is our second newest major product line and is off to the best start of any product in ... You'll be working alongside a dynamic team of firmware, backend, and frontend engineers to develop ...

Senior Frontend Engineer

Manhattan, NY · On-site

$134K - $185K/yr

As a Senior Frontend Engineer, you will be one of the first 5 engineers at the company, responsible ... backend. * We have Mixpanel analytics, Bugsnag error logging, and Intercom for customer support.

Update the website -- ship pages from wireframes (frontend) and own the backend logic, forms, and ... Intercom (incl. Fin AI), Slack, Notion. * Design & infra: Figma, Vercel, GitHub, Linear. What We're ...

Senior Webflow Developer

Zionsville, IN

$52.75 - $69.75/hr

... Drift, Intercom) -- configuration, training, and optimization. • Familiarity with consent ... back-end concepts or REST APIs. • Experience with conversion rate optimization (CRO) and A/B ...

Platform Engineer

$125K - $250K/yr

We're proud to be helping forward-thinking orgs like Ramp, Carvana, Intercom, and OpenTable. We're ... Comfortable working across infrastructure, backend systems, and developer tooling. Our Stack

We're proud to be helping forward-thinking orgs like Ramp, Carvana, Intercom, and OpenTable. We're ... Comfortable working across infrastructure, backend systems, and developer tooling. Our Stack

Senior Embedded Linux Engineer

San Mateo, CA · On-site

$141K - $185K/yr

Intercom is our second newest major product line and is off to the best start of any product in ... You'll be working alongside a dynamic team of firmware, backend, and frontend engineers to develop ...

Customer Engineer

New York, NY · On-site

$110K - $130K/yr

Understand and interact with some of our backend systems to investigate and resolve incoming ... ZenDesk, Intercom, Linear, or similar) * Bonus: Exposure to computer vision, ML workflows, or AI ...

Customer Engineer

San Francisco, CA · On-site

$110K - $130K/yr

Understand and interact with some of our backend systems to investigate and resolve incoming ... ZenDesk, Intercom, Linear, or similar) * Bonus: Exposure to computer vision, ML workflows, or AI ...

Customer Engineer

New York, NY · On-site

$110K - $130K/yr

Understand and interact with some of our backend systems to investigate and resolve incoming ... ZenDesk, Intercom, Linear, or similar) * Bonus: Exposure to computer vision, ML workflows, or AI ...

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Full-time

PTO

Re-posted 24 days ago


Job description

Please drop us a line at founders@hightouch.io. We're excited to meet you!The product

Data warehouses like Snowflake and BigQuery are shifting how companies think of centralizing data. They're becoming the standard place to centralize customer data at a company, given how cheap and accessible warehouses have become. HIghtouch.io exists to help companies get their data out of the warehouse (reverse ETL) and into the hands of sales, marketing, and product teams.

Business users can't get data into their SaaS tools without help from engineering. Hightouch.io is the easiest way to get customer data from your database or data warehouse into your SaaS tools. Just write SQL in our UI, map the columns to the fields in your SaaS tool, and then watch the data live sync into your SaaS tool. Some common examples include getting data into sales (Salesforce, Hubspot), marketing (Marketo, Iterable, Braze), and support (Zendesk, Intercom) tools.

Why is this a big deal? SaaS tools like Salesforce have been promising to be the customer source of truth for years, but have never achieved that goal. Warehouses have accomplished that vision, but lack the final piece which is getting the data back into the operational systems where it can be used. Hightouch closes this loop and captures the value of getting data into these systems.

The Company

We are a very fast growing and close-knit team of 13, headquartered in San Francisco, but located around the world. We just raised a Series A and are able to offer competitive compensation, benefits, and PTO. Everyone in Hightouch gets tremendous ownership of their work, and we collaborate closely as a team.

The Role

We're looking for a product-minded backend engineer to lead the development of extending the Hightouch platform. Our platform consists of integrations for sources of data (databases, warehouses) as well as integrations for all of the places data can be sent to. Each integration in our platform serves as a new use case that Hightouch can solve for. Today, Hightouch integrates with dozens of the most common tools across many categories. However, new and existing customers request integrations every week to expand the capabilities of Hightouch.

While primarily a backend engineering role, you'll channel many different skill sets as part of this role:

  • Product management - ensuring the capabilities of an integration meet the customer requirements

  • Customer success - personally onboarding customers and ensuring that the integration is working for them

  • UX - is the integration clearly documented and easy to use?

The day-to-day will include extending the Hightouch platform with new sources and destinations, adding depth to existing integrations, evaluating UX decisions, and interacting directly with customers.

Desired skills
  • You have 1-3 years of programming experience

  • You have JavaScript or TypeScript experience

  • You're driven by getting your work into the hands of happy users

  • You have excellent communication skills and enjoy collaboration with coworkers and customers

  • You strive to write simple, understandable code that others can easily read

  • You have an understanding of key backend engineering and distributed system principles

The following are preferred but not required.

  • Experience with queueing systems such as Kafka or Kinesis

  • Knowledge of various database / storage systems and know when to choose which

  • Advanced SQL knowledge

  • Experience contributing to open source projects

Contact

Please drop us a line at founders@hightouch.io. We're excited to meet you!