IncredivendTM is seeking a full-time Kiosk Support Assistant to join our operations team in Walled Lake, MI. As the creator of the Skittles® Remix Digital Kiosk, we are expanding our nationwide fleet and need a service-oriented professional to help maintain our growing network.
In this role, you will monitor daily sales and errors, track kiosk activity, and coordinate service needs with field personnel and venues. Key responsibilities include providing direction to customers to resolve technical issues, maintaining accurate documentation, and supporting order fulfillment to ensure an outstanding customer experience. Please note that this position requires working from home one weekend per month on a rotating schedule to monitor the fleet.
Qualified candidates should have:
- 2+ years of customer service experience.
- Proficiency in Microsoft Office Suite.
- Strong organizational, administrative, and communication skills.
- The ability to work independently and solve problems proactively.
If you are a dependable professional committed to excellence, we encourage you to apply and join our dynamic team.
Company Description
Recognizing a desire Skittles consumers have to personalize their product selections, Mars Wrigley Confectionery has teamed up with Incredivend to create the new Skittles Remix Digital Kiosk! Now Skittles aficionados finally have somewhere they can go to mix and match their favorite flavors.
With over 50 years of experience in the candy kiosk industry, the team at Incredivend has used its industry expertise to incorporate the latest in digital technology and create a unique interactive experience for consumers of all ages.