Ideal Pool Care

Location: Austin, TX
Job Type: Part-time
Compensation: Competitive hourly pay based on experience, reliability, performance, and growth in the role
Expected Hours: Approximately 15–25 hours per week to start, with the opportunity for more hours as the route grows

About Us

We are a growing, tech-forward pool service and repair company serving residential pool owners across the Austin area.

We are building a modern pool care company with a startup mindset. That means we move quickly, use technology, measure performance, improve our systems, and look for team members who want to grow with the business.

We are not trying to be the typical pool company. We are building a higher-standard service business focused on professionalism, consistency, communication, documentation, proactive issue detection, and customer trust.

Our technicians do more than clean pools. They help protect each customer’s pool, water quality, equipment, property, and overall experience. Every visit is an opportunity to deliver great service, identify issues early, and help customers feel confident that their pool is being properly cared for.

We use technology platforms, mobile field service tools, service checklists, photos, notes, reporting, and performance metrics to help our team work efficiently, communicate clearly, and deliver a better customer experience.

This is a strong opportunity for someone who wants meaningful part-time work now, enjoys working outdoors, wants to learn the pool industry, and is interested in growing with a company over time.

We are looking for someone who is reliable, coachable, proactive, customer-oriented, comfortable with technology, and willing to follow a consistent service process.

Position Summary

The Part-Time Pool Service Technician will support our weekly pool service routes.

This role may include servicing assigned pools, helping with overflow route coverage, assisting with pool care tasks, documenting service visits, checking water chemistry, identifying issues, and supporting a professional customer experience.

This is a great fit for someone who wants to learn the pool industry and grow into more responsibility. As the company grows, this role may expand into more hours, route ownership, advanced service work, repair support, or a full-time position.

Pool experience is helpful, but it is not required for the right person. Reliability, coachability, attention to detail, customer orientation, and willingness to learn matter most.

What You’ll Do

Weekly Pool Care

• Support recurring weekly pool service routes
• Service assigned residential pools
• Skim pool surface, brush walls, steps, benches, and tile line
• Vacuum pools as needed
• Empty skimmer baskets, pump baskets, clea
• ner bags, and debris containers
• Remove leaves, debris, and visible buildup from the pool and immediate service area
• Check water level and report low water or possible leak concerns
• Leave each pool clean, clear, and professionally serviced
• Follow our service standards at every stop

Water Testing and Chemistry

• Test and record pool water chemistry readings during service visits
• Balance pool water according to company standards
• Safely apply pool chemicals
• Identify cloudy water, algae, staining, scale, or recurring chemistry problems
• Report water quality concerns that require follow-up
• Follow company procedures for chemical handling and safety

Equipment Monitoring

• Visually inspect pool equipment during service visits
• Check pumps, filters, heaters, valves, automation, cleaners, baskets, and visible plumbing
• Report leaks, unusual noises, low flow, high pressure, air in the system, equipment damage, or other abnormal conditions
• Take photos and notes of equipment issues when needed
• Identify potential repair opportunities and flag them for management review
• Help customers avoid bigger problems by catching issues early
• Escalate repair, pricing, scheduling, or customer policy questions to management

Documentation and Technology

• Use company technology platforms and mobile field service tools daily
• Complete service reports after every stop
• Record chemical readings accurately
• Upload required photos when needed
• Add clear service notes and internal notes
• Document access issues, low water, green water, equipment problems, customer concerns, or repair opportunities
• Keep route information accurate and up to date
• Use technology consistently to support route efficiency, communication, quality control, and customer service

Customer Experience

• Represent us professionally at every property
• Respect customer homes, yards, gates, pets, and access instructions
• Be friendly, professional, and customer-oriented when interacting with homeowners
• Follow company guidelines for customer communication
• Escalate customer questions, complaints, scheduling requests, billing questions, or unusual situations to management
• Help create confidence for customers through consistent service, clear documentation, and proactive issue reporting

Performance Metrics

We use clear performance metrics to manage service quality, support technician development, and reward strong performance.

Metrics are not used to micromanage. They are used to create consistency, improve quality, protect the customer experience, and make expectations clear.

Technicians are evaluated on:

• Route completion
• On-time attendance
• Pool cleanliness
• Water chemistry accuracy
• Service report completion
• Photo and documentation quality
• Issue identification
• Repair opportunity capture
• Customer feedback
• Quality control checks
• Safety and chemical handling
• Coachability and improvement
• Following company checklists and procedures

Strong performance creates more opportunity.

What Success Looks Like

A successful Part-Time Pool Service Technician:

• Shows up on time and ready to work
• Completes assigned pools correctly
• Follows the service checklist every visit
• Keeps pools clean, clear, and properly maintained
• Records accurate chemistry readings
• Documents work properly using company technology platforms
• Identifies issues before they become bigger problems
• Takes initiative when something needs attention
• Communicates professionally with the team and customers
• Accepts feedback and improves
• Protects customer property
• Represents the company with pride

We are looking for someone who wants to become excellent inside a growing, professional service company.

Career Growth

This part-time role can grow into a larger opportunity for the right person.

We are a growing, and strong performers may have the opportunity to increase hours, take on more pools, move into full-time service, support repairs, or grow into a leadership role over time.

Growth is based on performance, reliability, professionalism, documentation quality, customer feedback, initiative, and ability to follow company standards.

Potential growth paths may include:

• Full-Time Pool Service Technician
• Senior Pool Service Technician
• Route Lead
• Quality Control Technician
• Repair Assistant
• Pool Repair Technician
• Service Manager
• Operations Support

Growth is earned through consistent execution, a strong attitude, and the ability to take on more responsibility.

Required Qualifications

• Valid driver’s license
• Reliable transportation
• Ability to work outdoors in Texas heat
• Ability to lift and carry pool equipment, chemicals, and supplies
• Comfortable using a smartphone and mobile apps
• Strong attention to detail
• Dependable attendance and punctuality
• Professional attitude around customers
• Customer-oriented mindset
• Proactive approach to identifying and reporting issues
• Willingness to follow checklists, procedures, and company standards
• Ability to work independently while staying aligned with company direction
• Ability to safely and professionally work at residential properties
• Willingness to complete standard pre-employment screening, including a background check and driving record review

Preferred Qualifications

• Pool service experience
• Basic understanding of pool water chemistry
• Experience using field service software or mobile service apps
• Experience in landscaping, pest control, HVAC, plumbing, electrical, construction, delivery, military, hospitality, or other field service work
• CPO certification or interest in becoming certified
• Mechanical aptitude or interest in learning pool equipment basics
• Prior customer service experience

Training

We provide training on:

• Weekly pool care standards
• Water testing and basic chemistry
• Chemical safety and application
• Pool equipment inspection
• Use of company technology platforms
• Service documentation and reporting
• Customer communication expectations
• Repair opportunity identification
• Company service procedures
• Quality control standards

Why Join Us

This is an opportunity to get into a growing trade with a company that is building a better way to serve pool owners.

We operate with a startup mindset, which means we are always improving how we work, how we serve customers, and how we grow the team. We use technology, systems, documentation, and performance metrics to create a more professional experience for both customers and employees.

You will learn pool systems, water chemistry, equipment basics, customer service, field technology, and professional route management. As the company grows, reliable and high-performing team members will have opportunities to grow with it.

This is a good fit for someone who wants meaningful part-time work now with the potential for more hours, more responsibility, and long-term growth over time.

How to Apply

Please submit your resume or a short summary of your relevant experience.

In your application, please include:

• Any pool service experience
• Any field service, trade, outdoor, or hands-on work experience
• Any customer service experience
• Your general availability
• Whether you have a valid driver’s license
• Why you think you would be a good fit for this role

Pool experience is helpful, but attitude, reliability, coachability, customer orientation, and attention to detail matter most.