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About ISACA
ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers-helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.
Overview
The Instructional Designer II designs and develops instructor-led, virtual, e-learning, and blended learning solutions for ISACA's exam preparation products and continuing professional education. Working with SMEs, product, multimedia, and cross-functional teams, you will translate technical content into learner-centered experiences that improve competency and certification outcomes. You will also manage course delivery in our LMS and support continuous improvement through learner feedback and basic analytics.
Responsibilities

• Design and develop high-quality, multi-platform, accessible learning products that align with performance-based learning objectives, applying adult learning theory and structured instructional design methodologies to maximize effectiveness. Ensure adherence to best practices and organizational branding guidelines, create detailed storyboards and course outlines, curate content from relevant bodies of knowledge, and collaborate with subject matter experts to gather and review content. Leverage course-authoring tools, learning experience platforms, and emerging educational technologies to deliver engaging and impactful learning experiences.
• Conduct peer reviews and quality control for instructional materials, ensuring adherence to standards across video, audio, graphics, accessibility requirements, branding, and additional components critical to the learning experience.
• Oversee and manage learning technologies, including implementation, content uploads, updates, troubleshooting, and support across web-based learning, QAEs, labs, surveys, and other instructional resources. Ensure a seamless user experience by responding to and resolving support requests in a timely manner, meeting service-level agreements, and proactively identifying opportunities to optimize platform performance and functionality.
• Manage volunteer engagement to support learning programs.

Qualifications
Required Field of Study:

• BA or BS degree in Training and Development, Instructional Design or related field from an accredited university or equivalent combination of education and relevant professional experience.

Minimum Years of Experience Required:

• 5+ years of relevant experience in a similar role or capacity, with a demonstrated record of success.

Description of Minimum Experience Required:

• Education program development
• Adult learning techniques and practices
• Online learning design, delivery, and management
• Extensive experience with eLearning content authoring tools including Articulate Storyline and Articulate Rise. Some experience with Adobe Captivate and Camtasia.
• LMS management
• Multimedia skills

Preferred Field of Study:

• Masters degree in Training and Development or Instructional Design from an accredited university or equivalent combination of education and relevant professional experience.

Preferred Years of Experience:

• 7+ years of relevant experience in a similar role or capacity, with a demonstrated record of success.

Description of Preferred Experience:

• Professional Association/volunteer engagement
• Non-profit
• Global experience
• Multi-lingual
• Knowledge of ISACA and its mission
• Familiarity with ISACA content domains, including IT, IS Audit, Information Security, IT Risk, Cybersecurity, Governance and CMMI.

Certification and Licensing Preferred:

• Adult Learning Certificate
• Certificate in Distance Learning Technologies

Competencies/Skills Required:

• Proficient with Articulate Storyline and Articulate Rise
• Proven expertise in instructional design and with educational technology
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Excellent ability to communicate and work with subject matter experts (SMEs), including setting clear expectations for development and reviews.
• Ability to write effective copy, instructional text, audio scripts/video scripts and ability to storyboard
• Experience in user interface design, graphic design, developing storyboards and experience with one or more of the following: Articulate products and Adobe products
• LMS administration of virtual courses, webinars and online materials
• Knowledge of SCORM/xAPIAbility to work with staff and a variety of volunteers from multiple industries and backgrounds to achive strategy goals.
• Strong awareness and commitment to the importance of meeting/exceedng deadlines, achieving financial, attendance and program goals for all activities under the professional development area.
• Ability to work independently and within a team
• Excellent oral and written communication skills
• Interviewing skills
• Basic Multimedia skills (audio/video editing, image prep) and UI/UX awareness
• Ability to present new ideas, approaches, and information clearly
• Outstanding attention to detail and organizational skills
• Ability to manage multiple projects effectively
• Diligent work ethic and insatiable desire to learn and develop skills
• Ability to acquire new knowledge quickly
• Strong interpersonal skills and the ability to be collaborative with people from various departments
• Self-starter, highly motivated
• Time management
• Team player, ability to build strong relations internally across functional areas and externally with vendors, suppliers, members, constituents, and volunteers
• Proficiency in Microsoft Office products (Word, PowerPoint, and Excel)
• Strong business acumen

Occasional travel may be required to attend company-sponsored events, meetings, or all-hands gatherings.
Equal Opportunity Employer (EEO)
ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability.
Posted Salary Range
USD $66,328.00 - USD $99,545.00 /Yr.
Benefits Information
Benefits Information available below:
ISACA Career Opportunities and Benefits