Iaff

Marketing Associate
IAFF Financial Corporation (IAFF-FC)
FLSA Status: Exempt
Reports To: Affiliate & Membership Engagement Program Coordinator / COO
Position Summary
The Marketing Associate supports the organization's marketing, member engagement, operational, and administrative initiatives. This role works collaboratively across the IAFF-FC, and affiliated organizations to support marketing and member outreach, administration and operational processes.
The ideal candidate will be a highly organized, proactive professional with strong communication skills, the ability to manage multiple priorities, and a passion for supporting mission-driven organizations.
Key Responsibilities
Marketing & Communications

• Support the planning and execution of marketing, communications, and member engagement initiatives.
• Assist with the creation and distribution of content across digital, print, email, social media, and other communication channels.
• Help maintain organizational branding and messaging across marketing materials and member communications.
• Contribute to the promotion of organizational programs, services, events, and partnerships.
• Support outreach and engagement efforts involving members, affiliates, partners, and stakeholders.
• Assist in responding to inquiries and connecting individuals with organizational resources and programs.

Marketing Platforms & Data Management

• Assist with the management and maintenance of organizational databases, CRM platforms, and marketing systems.
• Support reporting, data integrity, and performance tracking efforts.

• Help identify opportunities to improve processes, workflows, and operational efficiency.

Event & Project Coordination

• Support the planning and execution of meetings, conferences, and webinars.
• Assist with project coordination, timelines, logistics, and communications.
• Collaborate with internal and external stakeholders to support organizational initiatives and strategic priorities.

Operations & Administrative Support

• Provide administrative and operational support across the organization.
• Manage incoming calls, emails, mail, and general office correspondence.
• Assist with organizational processes, invoicing, expense tracking, recordkeeping, reporting, and coordination activities.
• Support cross-functional projects and day-to-day operations as needed.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• Experience in marketing, communications, operations, project coordination, administrative support, or a related field.
• Ability to manage multiple priorities in a collaborative, fast-paced environment.
• Minimum of 1-3 years experience in marketing, communications, administrative support, operations coordination, or related fields.

Preferred Experience

• Experience working with member-based organizations, associations, nonprofits, unions, or financial services organizations.
• Familiarity with CRM, marketing automation, project management, and digital communication tools.
• Experience supporting events, member engagement, or marketing initiatives.
• Ability to work independently while collaborating across teams and departments.
• Graphic design and content creation experience.

Salary & Benefits

• Salary Range: $70,000-$85,000
• Health insurance: Robust, comprehensive PPO plan, fully paid by the employer.
• Retirement: Robust defined benefit pension plan, fully paid by the employer. 401k plan with 2% match.
• Leave: Generous sick and vacation leave. Outline of other benefits available upon request.