Human Resources Division

The Commonwealth of Massachusetts Executive Department is one of the state's largest employers with over 46,000 employees that span 11 Secretariats and 70 plus agencies. From Accountants to X-ray technicians with hundreds of titles in between, we are one employer with many career opportunities. The Commonwealth is looking for leaders, thinkers, creators, and innovators. We are a diverse workforce that reflects the diverse population that we serve.
The Human Resources Division (HRD) is an agency within the Executive Office for Administration and Finance. HRD provides support to state agencies in all matters relating to the Commonwealth's classification, compensation, benefits, recruitment, training & employee development, civil rights, collective bargaining and workers compensation administration.
Position Overview:
HRD is pleased to offer an exciting career opportunity to a highly motivated, organized and talented human resources professional within its HR Operations Unit. Working alongside the team in the HR Operations Unit, The Human Resources Business Partner (HRBP) will serve as subject matter expert on the processing of all personnel actions; manages classification and compensation administration and will be relied upon to provide insights, guidance, and solutions to various business partners on collective bargaining, benefits and leave administration, recruitment and retentions, performance management and learning and development matters. Reporting to the Director of Human Resources, the HRBP will provide guidance and support on human resources and payroll to employees and agency business partners with the Executive Office for Administration and Finance secretariat. These departments/agencies include but are not limited to the following: the Governor's Office, the Executive Office for Administration & Finance, Human Resources Division, Supplier Diversity Office and the Division of Administrative Law Appeals (hereinafter collectively referred to as Agencies Supported). This position serves as the Secretariat Leaves Administrator and works closely with the Office of Leave Planning Assistance and agency leave liaisons to ensure the effective and consistent administration of employee leaves. The position provides guidance and coordination to support compliance with applicable leave policies, programs, and regulations. This is a hybrid position, offering flexibility to work both remotely and on-site.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
• Serves as MassCareers liaison and provides guidance in all phases of MassCareers to hiring managers and hiring manager assistants.
• Oversees the posting and filling of positions by clearly identifying the availability of positions/official titles commensurate with the intended duties and responsibilities for each request.
• Monitors the status of personnel actions relative to transactions generated through MassCareers.
• Performs various recruitment activities in conjunction with MassCareers.
• Conducts new hire onboarding at Agency level ensuring that new personnel are adequately informed of Commonwealth policies and procedures, etc.
• Serve as the Secretariat Leaves Administrator, collaborating with the Office of Leaves and Planning Assistance and agency leave liaisons to ensure proper administration of employee leave programs.
• Uses Human Resources analytics and the Commonwealth's Information Warehouse (CIW) to provide Agencies Supported, the ability to proactively manage their workforce.
• Analyzes requests from leadership and management as to changes in staffing, job clarifications and salary administration.
• Processes personnel actions (i.e., promotions, demotions, Workers' Compensation, background checks, CORI's, etc.) by monitoring staff salary administration, and updating records in accordance with laws, policies and contractual requirements required by the Commonwealth using HR/CMS, OnBase, MassCareers and other related databases ensuring accuracy and follow-through.
• Assists in the processing of payroll and benefits administration.
• Supports the HR Executive Operations Administrator and Director of Human Resources in various aspects of human resource management.
• Serves as a resource to employees, as well as outside vendors and stakeholders regarding human resources questions, topics and issues.
• Advises management and staff on human resources policies and procedures and recommends the appropriate course of action under the direction of the Administrator and Director.
• Contributes to the successful adherence to Commonwealth training policy by partnering with the agency learning administrators that required trainings are completed.
• Acts as liaison between Agencies Supported and various Commonwealth agencies -- the Group Insurance Commission (GIC), State Board of Retirement and the Human Resources Division (HRD).
• Assists in matters relative to collective bargaining agreements including contractual guidance and salary administration, etc.
• Under the guidance of Director, assist in proposing and recommending Collective Bargaining Agreement updates and modifications and subsequent implementation, as required
• Performs Workers' Compensation claim intakes and educates employees on WC entitlements and responsibilities, processes documentation (claims) related to Workers' Compensation and coordinates case management of Workers' Compensation leaves.
• Interprets HR metrics to identify problems, find solutions, discover opportunities and cultivate project plans that support agency progress.
• Collaborates with HRD and business partners to share information, resolve issues and meet shared goals.
• Ensures compliance with Federal and State laws as well as directives received from the Secretariat and Human Resources Division through staff education and quality reviews; issue policy directives to divisions to ensure uniform and consistent application of all personnel policies and procedures, analyze administrative systems and procedures, determine solutions and create policy to improve service delivery.
• Participates in and supports special HR initiatives and projects as assigned.
• Performs other duties as required.
Preferred Qualifications:
• Advanced knowledge of MassCareers and the hiring process.
• Experience administering employee leave programs, including FMLA, PFML, and other applicable leaves
• Knowledge of salary administration (i.e., step increases, collective bargaining increases, technical pay increases, management incentive awards, arbitration decisions, settlement agreements, classification adjustments, etc.) under HRD guidelines (i.e., Hiring Guidelines, Red Book, Gray Book).
• Knowledge of benefits, including, but not limited to, health insurance options, flexible spending plans and dependent care assistance programs, Extended Illness Leave Bank (EILB), etc.
• Ability to interpret statewide collective bargaining unit contracts (NAGE/MOSES/SEIU).
• Working knowledge of payroll and benefits policies and procedures.
• Knowledge of the laws, rules and regulations governing the Commonwealth's payroll/ personnel system - HRCMS, OnBase, etc.
• Knowledge of and experience in generating reports from the Commonwealth Information Warehouse (CIW).
• Proficiency in Human Resources Analytics.
• Experience drafting Form 30's and Management Questionnaires (MQ).
• Previous experience with the EPRS and MassPerform process, including reviewing and assisting with Remedial Development Plans.
• Understanding of available performance management tools.
• Excellent communication skills, including professional writing and editing skills.
Qualifications:
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.