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Howell Chase Heating & Air Conditioning

60 jobs near Columbus, OH

Shirley Heating & Air Conditioning, Inc.

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Heating & Air Conditioning Technician

Saltsburg, PA · On-site

$25 - $35/hr

Looking for a skilled, customer-service-oriented HVAC Technician to join our team. The ideal candidate will have a clean driving record, be EPA 608 Type II certified, and be passionate about ...

Shirley Heating & Air Conditioning, Inc.

Be Seen First

Heating & Air Conditioning Technician

Saltsburg, PA · On-site

$25 - $35/hr

Looking for a skilled, customer-service-oriented HVAC Technician to join our team. The ideal candidate will have a clean driving record, be EPA 608 Type II certified, and be passionate about ...

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Showing results 21-40

Customer Service Representative

Air Conditioning Specialist

Bluffton, SC • On-site

$15 - $20.25/hr

Other

Posted 10 days ago

Job description

Customer Service Representative

We are looking to hire a quality individual that is interested in a long-term opportunity and who is eager to learn and improve their skills.

Howell Chase Heating & Air Conditioning is a fast-growing company driven by integrity and quality workmanship and we are searching for a CSR to join our fun, fast paced and busy team.

Join our team and unlock the potential for higher earnings with our performance-based pay structure complementing our hourly rates. Take charge of your financial growth while contributing to our dynamic workplace.

Essential Job Duties:

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues efficiently and professionally.
  • Provide accurate information about products and services.
  • Document and update customer records with details of interactions and transactions.
  • Follow up with customers to ensure their issues are resolved.
  • Collaborate with team members to improve customer service processes.
  • Identify customer needs and assist them in making informed decisions.
  • Adhere to company policies and procedures while addressing customer concerns.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Escalate complex issues to appropriate departments or supervisors when necessary.
  • Participate in training and development sessions to enhance service skills.
  • Keep up-to-date with the latest product knowledge and updates.
  • Assist in developing support materials and resources for customers.

Preferred Qualifications:

  • Experience in Service Titan or similar software
  • Experience in dispatching / customer service in home service industry

Apply