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The IT Project Manager is responsible for leading cross-functional technology projects that advance HOMEX's enterprise platform strategy. Reporting to the CTO, this role drives structured execution from discovery through go-live and hypercare.

The IT Project Manager is primarily accountable for post-close M&A system onboarding and integrations, including legacy system conversion, data migration, and ServiceTitan tenant transitions following acquisitions. The PM will partner closely with operations leaders at acquired companies, Finance/FP&A, internal IT, and ServiceTitan Professional Services to deliver a repeatable, high-quality 6-week integration program.

Essential Job Functions

• Lead end-to-end project delivery using standard PMO practices (scope, schedule, budget, risks, change control, communications).
• Create and manage detailed project plans, workstreams, milestones, and dependencies; maintain project documentation and status reporting.
• Facilitate stakeholder alignment, decisioning, and issue resolution across IT, Finance/FP&A, Operations, and field leadership.
• Coordinate testing strategy, UAT, training, cutover, and hypercare for enterprise software initiatives.
• Track adoption and performance post-go-live; drive corrective actions as needed.

M&A Integration Responsibilities (Integration Focus):

• Conduct legacy system discovery at newly acquired companies (CRM, dispatch, call center, accounting, marketing, etc.), documenting data sources, gaps, and process dependencies.
• Build data migration and mapping plans: extract, clean, normalize, and align legacy data to HxSG standards and the ServiceTitan "model tenant."
• Run a repeatable ~6-week acquisition integration project plan in partnership with ServiceTitan Professional Services.
• Lead sandbox configuration, validation testing, and UAT to ensure data accuracy and workflow alignment prior to cutover.
• Coordinate training content, scheduling, and delivery for onsite teams at acquired locations; confirm readiness for go-live.
• Partner with FP&A to validate financial and operational data setup (job types, business units, pricebooks, GL mapping, KPIs) for accurate reporting.
• Support go-live cutover execution, stabilization, and hypercare with rapid issue triage and resolution.

Required Skills & Experience

• Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience).
• 4–7+ years of IT project management experience delivering SaaS implementations or system migrations.
• Working knowledge of enterprise data conversion concepts (ETL, mapping, QA/validation, reconciliation).
• Strong ability to manage stakeholders across multiple locations and functional groups.
• Excellent written/verbal communication; able to translate technical detail for non-technical teams.
• Proficiency with PM tools (e.g., Smartsheet, Asana, Jira, MS Project, Monday.com) and collaboration suites.

Preferred Qualifications

• Experience supporting M&A integrations or multi-tenant enterprise rollups.
• Familiarity with field service platforms such as ServiceTitan and adjacent tools (Intacct, Tableau, telephony/contact center, etc.).
• Knowledge of process improvement frameworks and structured delivery methods (Agile, Waterfall, hybrid).