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Holiday Inn Express & Suites Ridgecrest

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Housekeeping Supervisor

Holiday Inn Express & Suites Ridgecrest

Ridgecrest, CA

$16.50/hr

Full-time

Posted 6 days ago

Job description

Job Summary:
We are seeking a motivated Housekeeping Supervisor to oversee daily housekeeping operations and ensure our guest rooms and public areas meet brand standards. The ideal candidate will lead by example, manage a team of housekeeping staff, and provide exceptional customer service while maintaining efficiency and attention to detail.

Compensation: Starting at $16.50/hr

Key Responsibilities:

  • Assign and monitor housekeeping tasks to ensure timely completion and efficiency.
  • Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance.
  • Train housekeeping staff and provide retraining as necessary.
  • Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance.
  • Address guest complaints and special requests, ensuring complete satisfaction.
  • Maintain positive communication with staff and management regarding performance and operations.
  • Perform housekeeping duties as needed, including cleaning rooms and public areas.
  • Complete daily administrative tasks such as updating room statuses and preparing schedules.

Requirements:

  • Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred).
  • Strong leadership, organizational, and communication skills.
  • Ability to work under pressure and handle emergency situations.
  • Proficiency in Windows operating systems, spreadsheets, and word processing.
  • High school diploma required.

Physical Demands:

  • Regularly required to walk, stand, stoop, kneel, and reach with hands and arms.
  • Must be able to lift/push/pull and move up to 50 pounds.

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