10 Highpoint Technology Group Jobs Hiring Near You

Job Summary:
Highpoint Technology Group is seeking a Data Center Operations Technician to oversee the monitoring of data center facilities services including physical security, HVAC, and electrical plants. The role involves troubleshooting, analyzing, and diagnosing issues in a critical environment, along with participating in network cable installations and maintenance tasks.
Responsibilities:
• Perform routine inspections, maintenance tasks, and repairs on data center equipment to ensure optimal performance and reliability.
• Diagnose and resolve hardware and software issues affecting data center operations, utilizing diagnostic tools and technical expertise.
• Assist with the installation, rack mounting, and cabling of server, storage, and networking equipment according to industry standards.
• Manage and organize cabling infrastructure to maintain connectivity and facilitate efficient airflow within the data center environment.
• Maintain accurate inventory records of data center equipment and spare parts, ensuring availability and proper documentation.
• Monitor data center infrastructure for alerts and alarms, responding promptly to address issues and minimize downtime.
• Thoroughly document all maintenance activities, equipment configurations, and repairs performed within the data center facility.
• Support data center projects, including equipment upgrades, migrations, and installations, as directed by senior staff members.
• Adhere to data center safety protocols and regulatory requirements to ensure a secure and compliant working environment.
Qualifications:
Required:
• Minimum of TWO YEARS working in a Network Operations Center (NOC), with complex data center facilities such as Electrical, Mechanical, and HVAC systems in a Data Center environment.
• Strong verbal and written communication skills.
• Ability to work with senior company leaders in the delivery of exceptional customer service.
• Ability to maintain Service Level Agreements (SLA’s) through the implementation of proactive issue detection and reporting tools.
• Ability to follow accurate and complete support procedures, systems documentation, and issue tracking entries.
• Proficient knowledge of Windows operating systems and Microsoft Office programs.
• Shows good judgment and instincts in decision making opportunities.
• Ability to prioritize in a complex, fast-paced environment.
• Ability to work in a Monday - Friday 8AM - 5PM position with periodic weekend or after-hours urgent issues as required.
• Ability to lift up to 50lbs. and work in elevated or tight locations.
• High School diploma/GED
• Certification or formal training in data center operations is required.
Preferred:
• Prior military experience preferred but not required.
Company:
Highpoint Technology Group provides managed IT, cloud, cybersecurity, and network services, plus procurement and projects. Founded in 2009, the company is headquartered in Houston, USA, with a team of 11-50 employees. The company is currently Early Stage.