Helping Hand Psychiatry

The Medical Receptionist will serve as the first point of contact for visitors and patients at a medical facility, managing front desk operations and providing effective phone and in-person support. This role requires proficiency in appointment scheduling using proprietary software and maintaining accurate records to ensure smooth administrative flow.

Responsibilities

• Manage front desk operations, greeting visitors and patients professionally
• Handle incoming phone calls and direct them appropriately
• Schedule appointments using proprietary scheduling software
• Maintain accurate and organized records

Required Qualifications

• Entry-level experience in administrative support
• High School Diploma or equivalent

Preferred Qualifications

• Customer service skills
• Strong communication abilities
• Experience with appointment scheduling
• Phone etiquette proficiency