Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...

60 Help Scout Jobs Hiring Near You
Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...
Help Desk
Austin, TX · On-site
$19.75 - $26.75/hr
The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...
Help Desk
Austin, TX · On-site
$19.75 - $26.75/hr
The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...
Help Desk Specialist (Remote)
Phoenix, AZ · On-site
As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You ...
Help Desk Specialist (Remote)
Phoenix, AZ · On-site
As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You ...
Help Desk Support II
Stockton, CA · On-site
$21 - $28.50/hr
Experience with ManageEngine, Service Desk tools, or other similar help desk software. * UNIX experience is desired. Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including:
Help Desk Support II
Stockton, CA · On-site
$21 - $28.50/hr
Experience with ManageEngine, Service Desk tools, or other similar help desk software. * UNIX experience is desired. Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including:
Responsibilities : • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) • Capable of High Level Documentation and Attention to Detail in ...
Responsibilities : • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) • Capable of High Level Documentation and Attention to Detail in ...
The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for ...
The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for ...
Help Desk Technician
Commerce, TX · On-site
$18 - $20/hr
Help Desk Technician Location : Paris, TX Company : Harrison, Walker & Harper Full-Time | ... This position is responsible for managing and delivering the technical support for software ...
Help Desk Technician
Commerce, TX · On-site
$18 - $20/hr
Help Desk Technician Location : Paris, TX Company : Harrison, Walker & Harper Full-Time | ... This position is responsible for managing and delivering the technical support for software ...
Help Desk Technician
$18 - $24.25/hr
Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone in an office setting while resolving customer issues efficiently. Strong ...
Help Desk Technician
$18 - $24.25/hr
Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone in an office setting while resolving customer issues efficiently. Strong ...
Help Desk Technician
Wichita, KS · On-site
$18 - $24.25/hr
Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone in an office setting while resolving customer issues efficiently. Strong ...
Help Desk Technician
Wichita, KS · On-site
$18 - $24.25/hr
Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone in an office setting while resolving customer issues efficiently. Strong ...
Help Desk Software Management Team Lead
Quantico, VA · On-site
$75K - $105K/yr
The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for ...
Help Desk Software Management Team Lead
Quantico, VA · On-site
$75K - $105K/yr
The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for ...
The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for ...
The Help Desk Software Management Team Lead provides technical management of the trouble ticketing infrastructure while overseeing the Unit Diary/Help Desk section. The manager is responsible for ...
Help Desk Analyst
$19.25 - $26.25/hr
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Help Desk Analyst
$19.25 - $26.25/hr
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Help Desk Technician
Columbus, OH · On-site
$20/hr
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Quick apply
Help Desk Technician
Columbus, OH · On-site
$20/hr
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Help Desk Analyst
Phoenix, AZ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help Desk Analyst
Phoenix, AZ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help Desk Analyst
Phoenix, AZ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Quick apply
Help Desk Analyst
Phoenix, AZ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help Desk Analyst
Phoenix, AZ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help Desk Analyst
Phoenix, AZ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help desk/Technical support
Richmond, VA · On-site
$19.75 - $26.75/hr
If selected, all new help desk staff will be trained to use the help desk software, phones, and queued with questions and answers for the MES related calls. IDEAL candidates will have: Excellent Tier ...
Help desk/Technical support
Richmond, VA · On-site
$19.75 - $26.75/hr
If selected, all new help desk staff will be trained to use the help desk software, phones, and queued with questions and answers for the MES related calls. IDEAL candidates will have: Excellent Tier ...
Help Desk Analyst
Princeton, NJ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help Desk Analyst
Princeton, NJ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...
Help Desk Associate
Addison, TX · On-site
$18 - $24.25/hr
Document, track, prioritize, manage, and work customer requests using help desk software * Communicate regularly and in a consistently positive manner with customers to keep them informed of their ...
Help Desk Associate
Addison, TX · On-site
$18 - $24.25/hr
Document, track, prioritize, manage, and work customer requests using help desk software * Communicate regularly and in a consistently positive manner with customers to keep them informed of their ...
Job description
One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity software installed. Responds to queries, runs diagnostic
programs, isolates problem, and determines and implements solution.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.
Ensures a positive end-to-end user experience and provides a single point-of-contact for end user.
Provide technical support for all Central Office Staff either in person or over the phone.
Use Help Desk software to log, monitor and close end user support tickets.
Becomes proficient with Help Desk software and tools to perform daily duties.
Participate in onboarding process.
Walk users through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)
Install computer peripherals for users.
Follow up with users to ensure issue has been resolved.
Minimum Associate degree or related field
Must have these certifications: A+, N+, CCNA
Experience working with the Microsoft Windows PC platform and network experience
Written/Verbal communication proficiency in the English language
All your information will be kept confidential according to EEO guidelines.
About 3ME Consulting
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Weston, FL, US
Year founded
2006