HealthPlanOne
HealthPlanOne

12 Healthplanone Jobs Hiring Near You

Operations Support Specialist

Shelton, CT · On-site

$51K - $69K/yr

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has ...

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has ...

HealthPlanOne Jobs Information

Do workers at Health Plan One get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Health Plan One pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

At Health Plan One, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between August 2025 and May 2026.

Is the health insurance from Health Plan One affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at Health Plan One?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between August 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Do workers at Health Plan One worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Health Plan One workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it for Health Plan One workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Health Plan One?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Health Plan One managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do jobs at Health Plan One spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Health Plan One?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Health Plan One good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at Health Plan One feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Health Plan One get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Health Plan One?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Health Plan One enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Health Plan One recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Health Plan One?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Health Plan One?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Health Plan One’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Health Plan One is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

What are the most popular states for Healthplanone jobs?

What are the most popular job types at Healthplanone?

What are the most popular categories at Healthplanone?

Operations Support Specialist

HealthPlanOne

Shelton, CT • On-site

$51K - $69K/yr

Other

This job post has expired today. Applications are no longer accepted.


Health Plan One rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.
The Operations Support Specialist is responsible for following up on our customer's insurance policy statuses, assisting agents and other internal teams, monitoring internal platforms and recording all updates in our internal database system.
Supervisory Responsibilities:
  • None
Duties/Responsibilities:
  • Assist with insurance application status reconciliation to ensure customers are enrolled in plans intended
  • Update customer records with any new information pertaining to application status, changes to account, etc.
  • Work with agents and carriers to ensure proper enrollment status, as well as locating any missing information
  • Assist with resolution for any enrollment and quoting platform issues that may arise
  • Partner with different internal teams to provide/examine necessary data, as well as providing assistance when needed
  • Monitor internal enrollment platform and nightly processes to ensure accurate data
  • Staggered nightly checks to ensure enrollment data is accurate, as well as making updates where necessary
  • Perform other related duties as assigned
Required Skills/Abilities:
  • High School diploma or equivalent
  • 1 year in a sales or client services-oriented support role
  • Proficient in Excel
  • Capable of navigating data bases, CRM systems
  • Ability to work on multiple screens
  • Knowledge of Medicare
  • Excellent verbal and written communication skills
  • Must be self-directed and able to work well independently as well as part of a team
  • Strong time management and organization skills
  • Ability to handle multiple projects and shift priorities as necessary
  • Extensive phone skills, phone experience
  • Ability to provide coverage at night during certain times throughout the year
Preferred Skills/Abilities:
  • 1+ years Medicare Insurance carrier experience
Physical Requirements:
  • Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
  • Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.
  • Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.
  • Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.
  • Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently
  • Reach with hands and arms occasionally
  • For Hybrid Roles:
  • Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
  • Occasionally moves about the office to access files, office machinery, and meet with others.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at hr@hpone.com

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