Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance. Your Impact As a Customer Success Manager-Small Business at HSI, you ...
HSI
9 jobs near Columbus, OH
Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance. Your Impact As a Customer Success Manager-Small Business at HSI, you ...
Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance. Your Impact As a Customer Success Manager-Small Business at HSI, you ...
Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance. Your Impact As a Customer Success Manager-Small Business at HSI, you ...
About the Role HSI is a fast-growing global SaaS company helping organizations simplify safety, compliance, and workforce management, empowering businesses to keep their people safe, trained, and ...
About the Role HSI is a fast-growing global SaaS company helping organizations simplify safety, compliance, and workforce management, empowering businesses to keep their people safe, trained, and ...
AI Product Manager I
Frisco, TX · Remote
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role delivers ...
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AI Product Manager I
Frisco, TX · Remote
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role delivers ...
AI Product Manager I
Frisco, TX · On-site +1
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role delivers ...
AI Product Manager I
Frisco, TX · On-site +1
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role delivers ...
About HSI HSI is a global leader in workplace safety, compliance, and workforce development solutions. We help organizations build safer, smarter, and more productive teams through innovative ...
About HSI HSI is a global leader in workplace safety, compliance, and workforce development solutions. We help organizations build safer, smarter, and more productive teams through innovative ...
AI Product Manager I
Frisco, TX · On-site +1
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role delivers ...
AI Product Manager I
Frisco, TX · On-site +1
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services. This role delivers ...
DevOps & Security Engineer II
$54 - $74/hr
At HSI, we are committed to delivering innovative solutions that enhance our customers' digital experiences. We are looking for a talented DevOps & Security Engineer II to join our team and help us ...
DevOps & Security Engineer II
$54 - $74/hr
At HSI, we are committed to delivering innovative solutions that enhance our customers' digital experiences. We are looking for a talented DevOps & Security Engineer II to join our team and help us ...
Sr. Account Executive (SaaS - EHS & Compliance Industry) HSI helps organizations create safer, smarter, and more compliant workplaces through industry-leading EHS, workforce training, compliance, and ...
Sr. Account Executive (SaaS - EHS & Compliance Industry) HSI helps organizations create safer, smarter, and more compliant workplaces through industry-leading EHS, workforce training, compliance, and ...
$52K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 15 days ago
Job description
Drive Growth Through Outstanding Client Partnerships at HSI
Are you energized by helping clients unlock the full potential of innovative solutions? Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance.
Your Impact
As a Customer Success Manager-Small Business at HSI, you'll be the trusted advisor our clients count on. You'll drive retention, growth, and satisfaction by helping organizations transform their EHS and compliance programs. This is your chance to make a real difference in workplace safety while building a rewarding career.
What You'll Do
Are you energized by helping clients unlock the full potential of innovative solutions? Join our dynamic team at HSI where you'll shape the success stories of organizations committed to workplace safety and compliance.
Your Impact
As a Customer Success Manager-Small Business at HSI, you'll be the trusted advisor our clients count on. You'll drive retention, growth, and satisfaction by helping organizations transform their EHS and compliance programs. This is your chance to make a real difference in workplace safety while building a rewarding career.
What You'll Do
- Partner with clients to develop and execute strategies that maximize their ROI
- Build lasting relationships with key stakeholders across client organizations
- Champion customer needs across HSI teams to drive continuous improvement
- Maintain an impressive 95%+ net retention rate through proactive engagement
- Drive account growth by identifying and securing expansion opportunities
- Share customer insights that shape our product roadmap
- Master our suite of solutions to become a trusted technical advisor
- Your clients consistently renew and expand their partnerships with HSI
- You're meeting or exceeding quarterly revenue targets
- Organizations see measurable improvements in their safety programs
- Your feedback drives meaningful product enhancements
- Clients view you as an extension of their team
- You're naturally curious and love learning new technologies
- You thrive in fast-paced environments and own your outcomes
- You balance strategic thinking with tactical execution
- You're organized, detail-oriented, and always prepared
- You build trust through reliability and expertise
- Track record of success in customer-facing roles with revenue responsibility
- Experience engaging with senior executives and stakeholders
- Strong technical aptitude and ability to master complex solutions
- Outstanding communication and presentation abilities
- Experience with Salesforce and customer success platforms is a plus
- Bachelor's degree or experience in customer success, sales, or account management
- Knowledge of EHS and compliance is beneficial but not required
- Earning Potential: Hourly (non-exempt) base pay plus uncapped commission, with first-year total earnings projected at $52,500+ (salary + commission)
- Comprehensive Benefits: Access to healthcare, dental, and vision coverage, along with additional perks to support your well-being.
- Support and Growth Opportunities: Take advantage of parental leave, tuition reimbursement, volunteer time, and resources for both personal and professional development.
- Learning and Development: Gain unlimited access to HSI's Learning Management System and career training programs.
- Remote Work Flexibility: Enjoy the convenience of working from home.
- Generous Time-Off Policy: Recharge with our flexible vacation options.
- Retirement Savings: Plan for your future with our company match for retirement contributions
About HSI
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
51 - 200 Employees
Headquarters location
Bay Springs, MS, US