Grassbridge

Business Systems Analyst (NetSuite) – Operations / Supply Chain

Hybrid | 3 days onsite (Tues–Thurs)

Overview

Our client is looking to add a Senior Business Systems Analyst to support core Operations functions including purchasing, planning, scheduling, and inventory.

This role is centered around NetSuite and related systems, with a focus on day-to-day support, system improvements, and driving more efficient workflows across operations. You’ll partner closely with stakeholders to troubleshoot issues, enhance system capabilities, and deliver practical, scalable solutions.

It’s a hands-on role in a multi-site manufacturing environment, well-suited for someone who enjoys working at the intersection of systems and operations and making a direct impact on how teams run day to day.

What You’ll Do

Systems Support (Operations)

• Act as the main point of contact for system support across Purchasing, Planning, Scheduling, and BOM management

• Work through tickets, resolving system issues and data inconsistencies

• Identify underlying problems and implement lasting fixes

ERP Improvement & Optimization

• Enhance NetSuite functionality across inventory, planning, and warehouse workflows

• Refine system configurations and improve data quality

• Drive more efficient, standardized processes

WMS Support

• Assist with WMS implementation and ongoing improvements

• Work with warehouse teams to ensure adoption and usability

• Support better inventory tracking and material movement

Projects & Enhancements

• Support system upgrades and process improvement initiatives

• Gather requirements and help prioritize initiatives

• Translate business needs into system changes and enhancements

Cross-Functional Partnership

• Collaborate with Operations, Finance, and Technology teams

• Serve as a reliable partner to Operations leadership

• Surface opportunities to improve systems and workflows

Documentation & Process Support

• Maintain documentation for workflows, systems, and SOPs

• Help establish consistent, scalable processes

• Support data accuracy and proper system usage

What You Bring

Required

• 3–5 years in a Business Systems Analyst, ERP Analyst, or similar role

• Strong understanding of supply chain operations:

• Inventory management

• Purchasing and planning

• Warehouse operations

• ERP experience (NetSuite preferred)

• Hands-on troubleshooting and end-user support experience

• Experience with system implementations or enhancements

• Strong analytical and problem-solving skills

• Ability to manage multiple priorities

• Clear communication across technical and business teams

Preferred

• Experience with WMS

• Background in manufacturing or multi-location environments

• Familiarity with integrations and system data flows

• Experience in structured or compliance-heavy environments

• Exposure to project management

• Experience with reporting/BI tools (e.g., Power BI)