Granite State Gaming & Hospitality

Job Summary:
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is dedicated to enhancing nonprofit organizations in New Hampshire through innovative entertainment and gaming experiences. The IT Technician II will ensure the casino's technology systems operate effectively by providing support for hardware, software, networks, and specialized gaming systems.
Responsibilities:
• Support and maintain the Casino Management System (CMS) and related hardware/software
• Set up and maintain network infrastructure (routers, switches, access points, wiring)
• Monitor network and device performance; recommend improvements
• Maintain firewalls, virtual machines, and vendor-supported applications
• Install, maintain, and troubleshoot PCs, AV equipment, and POS systems
• Work with security to ensure camera and recording systems meet regulations
• Document network layouts, device configurations, and system passwords
• Assist with system upgrades, installs, and vendor coordination
• Provide reliable connectivity for all casino operations
Qualifications:
Required:
• 2+ years of IT support experience
• Strong knowledge of network infrastructure and administration
• Proficiency in PC troubleshooting and software support
• Excellent communication, problem-solving, and multitasking skills
• Ability to work independently and collaboratively
• Ability to obtain and maintain a Gaming license
• Must be able to lift up to 10 lbs. and work in environments with noise, secondhand smoke, and occasional weather exposure
• Flexible schedule and ability to work overtime as needed
Preferred:
• Experience in casino or hospitality environments is a plus
Company:
Granite State Gaming & Hospitality operates charitable gaming casinos and related entertainment and hospitality venues. Founded in , the company is headquartered in Rochester, USA, with a team of 201-500 employees. The company is currently Growth Stage.