Gr8ttek

60 Gr8Ttek Jobs Hiring Near You

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. The Field Specialist will perform a variety of hardware-focused, break fix services and solutions on ...

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. The Field Specialist will perform a variety of hardware-focused, break fix services and solutions on ...

Gr8ttek is looking for an IT Field Support Technician to join its Infrastructure Delivery team in Kent, WA. The role involves providing hardware-focused break fix services and solutions for various ...

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IT Field Support Technician_El Paso

Gr8ttek

El Paso, TX โ€ข On-site

Full-time

Posted 29 days ago


Job description

Job Summary:
Gr8ttek is seeking an IT Field Support Technician to join its Infrastructure Delivery team in El Paso, TX. The technician will be responsible for providing break fix support and performing troubleshooting and repair activities on various client products.
Responsibilities:
โ€ข Providing customer break fix support for designated equipment
โ€ข Communicating clearly in written and verbal form
โ€ข Possess excellent customer service skills
โ€ข Accepting and delivery of all service calls assigned
โ€ข Completing all administrative tasks associated with each call
โ€ข Responsible for control and return of assets and inventory
โ€ข Other duties may be assigned to meet business needs
โ€ข May provide functional guidance to colleagues
Qualifications:
Required:
โ€ข Typically requires technical school certification or equivalent and 1-2 years of relevant experience
โ€ข Ability to drive yourself to client locations
โ€ข Ability to lift and or move various computer equipment up to 50 lbs.
โ€ข Valid driverโ€™s license
โ€ข Reliable transportation with valid registration and adequate insurance
โ€ข Must own a basic repair tool kit
Company:
Gr8ttek is an established provider of Technical Solutions for Business and Government. Founded in 2012, the company is headquartered in Cheyenne, WY, US, , with a team of 11-50 employees. The company is currently Early Stage.