Gotcha Security

About Gotcha Security

Gotcha Security is a growing commercial security integrator specializing in surveillance cameras/CCTV, access control, gate access, intrusion alarms, and fire alarms. We work with commercial properties and new construction clients across the Atlanta metro area and beyond — and we're building a team of career-minded technicians who take pride in their craft.

This isn't a revolving-door opportunity. We invest in our people for the long haul, and we're looking for someone who wants to grow with us.

About This Role

This is a field-based position covering the Atlanta metro area and surrounding markets. You will dispatch directly from home to your first site each day — no office commute required.

What You'll Do

• Program and configure security equipment including burglar alarm panels, fire alarm panels, NVRs/DVRs, IP cameras, servers, networking equipment, and access control hardware
  
• Troubleshoot and service surveillance cameras, fire alarm devices, smoke detectors, card readers, electronic door locks, control panels, and gate operators
  
• Test all serviced equipment to ensure it meets customer requirements and Gotcha's quality standards
  
• Train clients on proper system operation following service visits
  
• Update service tickets in real time before moving to the next site
  
• Cross-train junior technicians and help establish and document service procedures
  
• Lead installation teams when needed and work independently between sites
  
• Collaborate with the Service Coordinator and Technology Manager
  
• Travel throughout the Atlanta metro area and surrounding regions for service calls
  

RequirementsWhat We're Looking For

Required:

• Minimum 5 years of commercial security experience, including cameras, access control, or alarms
  
• Hands-on experience with IP camera systems, network configuration, and DVR/NVR programming — this is a must
  
• Minimum 3 years of intrusion alarm experience
  
• Minimum 3 years of low voltage experience (electronic and mechanical)
  
• Valid driver's license with a clean 3-year driving record
  
• Ability to work Monday–Friday, 8:00 AM–6:00 PM (typical 8-hour days; start/stop times may vary by project)
  
• Comfortable working in varying field conditions: heat, cold, confined spaces, heights, dust, and crawl spaces
  
• Strong communication skills — you'll manage your own schedule and keep management updated on ticket progress
  
• Honest, professional, team-first mindset
  

Nice to Have:

• Low voltage or alarm industry certifications (ESA, NICET, etc.)
  
• Experience with gate operators or fire alarm panel programming
  
• Prior experience mentoring or training technicians
  

Benefits

What You'll Get

• $25–$35/hr based on experience
  
• Company van provided (dispatch directly from home to your first site each day — no office commute)
  
• Company credit card for all job-related purchases
  
• 2 weeks PTO + paid holidays
  
• Continuing education — we support your growth and certifications
  
• Long-term, stable employment with a growing company
  
• Full-time position
  

All benefits subject to company policy.

Ready to Apply?

If you have the experience, take pride in your work, and want a company that will invest in your future — we want to hear from you. Apply now and a member of our team will be in touch shortly.

Gotcha Security is a small and growing security company that provides surveillance systems, access controls, vehicle gates, and burglar/fire alarms to commercial clients throughout the Atlanta area. In our 5th year of business, we have doubled our sales each year by aggressive marketing and taking care of our clients. Our service technicians and installers are all full-time employees of Gotcha Security, and we have never laid anyone off due to a lack of work.
We value our team members and understand they are a key factor in our success. If you want to join a growing company, that still has that family feel, and meet the qualifications, we would love to hear from you.
*** No vaccination required***