Gl Labs

The Customer Service role operates within a small team dedicated to providing prompt and effective support to customers primarily via phone and email. This position involves addressing customer inquiries and ensuring a positive experience during standard business hours with no travel required.

Responsibilities

• Provide customer support through phone and email channels
• Communicate clearly and professionally with customers
• Resolve customer inquiries efficiently
• Collaborate with team members to improve service quality
• Maintain accurate records of customer interactions

Preferred Qualifications

• Entry-level experience in customer service
• Proficiency with Microsoft Office