Full Sail Media Design

60 Full Sail Media Design Jobs Hiring Near You

Alumni Advisor

Winter Park, FL · On-site

$19.75 - $26.50/hr

Stay updated on pertinent information related to Full Sail University, the entertainment media ... Preferred experience in Animation, Art, Graphic Design, Media Design * Customer service and guest ...

Remain up to date on relevant information related to Full Sail University, the entertainment media industry, and Admissions Compliance standards * Assist with additional department related events as ...

Mail Data Specialist

Baltimore, MD · On-site

$17 - $22.50/hr

Summary Full Sail Media's Mail Data Specialist is responsible for managing the data, postal compliance, and mailing logistics that drive the company's direct mail operations. This position serves as ...

Mail Data Specialist

Baltimore, MD · On-site

$17 - $22.50/hr

Summary Full Sail Media's Mail Data Specialist is responsible for managing the data, postal compliance, and mailing logistics that drive the company's direct mail operations. This position serves as ...

Summary Full Sail Media's Shipping Manager is responsible for leading all shipping, receiving, inventory staging, and logistics operations to ensure finished products are delivered accurately, on ...

The Full Sail Labs Camp Facilitator works with K-12 youth on a daily part-time basis (Monday-Friday) facilitating enriched, educational programs focused on technology, entertainment, art, and media.

Mail Data Specialist

Baltimore, MD · On-site

$17 - $22.50/hr

Mail Data Specialist Full Sail Media's Mail Data Specialist is responsible for managing the data, postal compliance, and mailing logistics that drive the company's direct mail operations. This ...

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Full Sail Support l

Full Sail University

Winter Park, FL • On-site

Full-time

Re-posted 12 days ago


Full Sail University rating

6.5

Company rating: 6.5 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

509th of 614 rated colleges and universities


Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!
The main responsibilities of the Full Sail Support I position will be to provide support through phone conversations, face-to-face interactions, and data processes to all Full Sail University divisions. This is an entry-level customer service position.
***Positions are located on and worked from campus in Winter Park, Florida.***
Essential Duties and Responsibilities:
  • Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service
  • Perform front desk services in all student-facing areas
  • Provide excellent customer service by engaging with callers to assess which department will best service the callers needs
  • Make outbound calls to current or potential students to discuss their status with Full Sail University and transfer to the appropriate division for follow up
  • Support data management projects as necessary
  • Support Live Chat and Social Media teams as required
  • Provide communications support to Full Sail Security and Operations
  • Provide support for Full Sail monthly touring initiatives
  • Monitor/reply to all email communication
  • Contribute to the overall success of the department and Full Sail University by performing all other duties as assigned by leadership

Other Responsibilities:
  • Adhere to policies and procedures of Full Sail University
  • Maintain strict confidentiality of company and personnel information
  • Demonstrate a strong commitment to the mission and values of the organization
  • Adhere to company attendance standards
  • Perform other duties as assigned

Competencies:
  • Ability to interact with staff at all levels in a fast-paced environment
  • Ability to provide excellent customer service with a polite, professional demeanor
  • Ability to multi-task and work independently
  • Detail-oriented
  • Excellent communication skills are a must (both written and verbal)
  • Multi-tasking skills are needed as all Full Sail Support staff are required to answer phones, while navigating through computer system, as well as greeting and assisting guests (almost simultaneously)

Education and/or Experience:
  • Bachelor's Degree preferred but not required
  • Administrative/Clerical/Reception experience preferred

Computer/Equipment Skills:
  • Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook
  • Familiarity with using multi-line phone systems is preferred
  • Ability to type between 35-40 WPM

Environmental Factors/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.
Full Sail is an Equal Opportunity Employer.

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